Does anyone know how to contact these people. When I went to go cancel the subscription there wasn’t a way to do it. I don’t want to have to cancel my card. HELP
Is that a billing reference on your credit card statement? If not, what exactly are you subscribed to?
Changing card numbers will not have any effect on your subscription. You would need to close the account to stop the subscription. I doubt that’s what you want to do.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Note—Once a decision has been made on your refund request, you will get a follow up email from Apple.
This thread has been closed by the system or the community team.
You may vote for any posts you find helpful, or search the Community for additional answers.
How can I cancel a subscription?
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.