Is anyone else getting this error message? All other apps (Netflix, Peacock, Max, etc.) via my Apple TV 4K device are accessible. I've unplugged the device and plugged it back in. My internet settings are fine since I can clearly watch the other apps. Will try logging off and logging back on, but otherwise don't know what else to do.
I had the same issue. No matter what I did, including resetting the AppleTV, I kept getting the same result: None of my past history was there and it always gave me a failure of the app to connect to AppleTV. I could get AppleTV on my phone on the same wi-fi network and airplay it on the AppleTV but not using the app on the AppleTV. I was able to change to my wife’s account and everything worked but when I went back to mine, nothing worked in the app. I logged out by going to Settings, Users and Accounts,Default User and selecting Remove User from AppleTV, Remove. I then added myself back as default user and the app on AppleTV worked again.
Thanks. This worked immediately.
This worked for me
Thanks for posting and the responses. The default user fix worked for me as well.
"Apple TV app isn't available right now. Check your internet connection and try again."
