SD slot on MacBook Pro doesn't work

December 2024 I purchased a MacBook Pro with an Apple M4 Pro chip and Mac OS Sequoia 15.5 operating system. The SD slot will not open an SD chip so I can view photographs. I had a two hour session with the Genius Bar and was told that the SD slot is just not very fast and that if I just waited long enough the photos might upload. When my SD card was plugged into the test macBook Pro, the card uploaded albeit not as fast as you would expect from Apple's new chip. Has anyone else encountered this?

MacBook Pro 14″, macOS 15.5

Posted on Jun 14, 2025 10:05 AM

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Posted on Jun 14, 2025 10:31 AM

Does it work faster if you try to view the card in Image Capture, an app included with macOS?


Transfer images in Image Capture on Mac - Apple Support


Some camera cards have proprietary formatting/partitioning that the macOS cannot directly read . You need a translator. The often-complicated path to translation is to download and install the image management software that your camera's maker provides. The easy way is Image Capture.

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Question marked as Top-ranking reply

Jun 14, 2025 10:31 AM in response to ALiceCL

Does it work faster if you try to view the card in Image Capture, an app included with macOS?


Transfer images in Image Capture on Mac - Apple Support


Some camera cards have proprietary formatting/partitioning that the macOS cannot directly read . You need a translator. The often-complicated path to translation is to download and install the image management software that your camera's maker provides. The easy way is Image Capture.

Jun 14, 2025 9:04 PM in response to Grant Bennet-Alder

Grant Bennet-Alder wrote:

Apple specs refer to that slot as the 'SDXC slot'.

¿Are you using cards at least that fast?


SDXC is not a speed rating. It refers to a capacity standard. SD cards have capacities of "up to 2 GB". SDXC cards have capacities of "more than 32 GB; up to 2 TB." The SDXC card reader in that MacBook Pro would be able to read SD cards, SDHC cards, or SDXC cards – but not SDUC ones.


SD Association – Capacity


For card and reader speeds, the appropriate references would be


SD Association – Speed Class

SD Association – Application Performance Class

SD Association – Bus Speed (Default Speed/High Speed/UHS/SD Express)

Jun 14, 2025 9:16 PM in response to ALiceCL

Use the SD and SDXC card slot on your Mac - Apple Support


"Your SDXC card slot supports the following cards: 

  • MMC
  • Default Speed
  • High Speed
  • UHS-I
  • UHS‑II (Mac Studio introduced in 2022 or later, MacBook Pro introduced in 2021 or later, iMac introduced in 2020, and iMac Pro only)"


SDXC slot performance - Apple Community


A post here by the Level 9 user "neuroanatomist" says that "The rated speed for the internal slot is 250 MB/s for a UHS-II card and 90 MB/s for a UHS-I card (both of which are a bit slower than the UHS speed ratings of 312 and 104, respectively)."


I'm not sure where the ratings come from – if Apple has a Support article that lists those speeds, or if these were speeds that users discovered by doing benchmark testing.

Jun 14, 2025 9:17 PM in response to ALiceCL

"SD slot on MacBook Pro doesn't work: [...]When my SD card was plugged into the test macBook Pro, the card uploaded albeit not as fast as you would expect from Apple's new chip.[...]"

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Reading these Cards:


A. Adapter or PC:

If you need to obtain the data, then use an external adapter(iffy), or plug it into a PC.


B. Ask the Manufacturer:

Digging into this, what does the manufacturer have to say on this? Contact them, and see if there is a Serial Number or model number on the drive to provide them with. Ask them what Mac compatibility comments they have to say on this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

SD slot on MacBook Pro doesn't work

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