Unable to sign in on Apple TV

I was able to get past the 2 factor authentication step but now it tells me that “photo stream isn’t set up for this Apple ID account.” Even though I have iCloud Photos on

Apple TV 2

Posted on Jun 14, 2025 5:55 PM

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Question marked as Top-ranking reply

Posted on Jun 15, 2025 8:46 PM

Unfortunately, the legacy models Apple TV box (A1378, A1427, A1469) do not support the current state of iCloud anymore. iCloud has changed, and the system software for the legacy models has not been, and will not be, updated for that.


Secondary, the My Photo Stream part of iCloud Photos has been discontinued for all users on all devices, since July 2023.


Also see: discussions.apple.com/thread/255664587


You may still be able to use the remaining functionality of that model Apple TV box, but for iCloud services you will need a newer model.

1 reply
Question marked as Top-ranking reply

Jun 15, 2025 8:46 PM in response to The_computer_guy

Unfortunately, the legacy models Apple TV box (A1378, A1427, A1469) do not support the current state of iCloud anymore. iCloud has changed, and the system software for the legacy models has not been, and will not be, updated for that.


Secondary, the My Photo Stream part of iCloud Photos has been discontinued for all users on all devices, since July 2023.


Also see: discussions.apple.com/thread/255664587


You may still be able to use the remaining functionality of that model Apple TV box, but for iCloud services you will need a newer model.

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Unable to sign in on Apple TV

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