I am still being charged for iCloud storage after cancellation

I cancelled my iCloud storage backup subscription, but am still being charged. Any ideas?


[Re-Titled by Moderator]

Original Title: Billing

iPhone 15, iOS 18

Posted on Jun 16, 2025 7:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2025 10:07 AM

How do you know its for iCloud specifically?


Apple does not identify the source of the charge on your payment method, it just appears as "apple.com/bill".

If it appears as anything else, it's not coming from Apple.


If you are getting a charge for the same price as iCloud from "apple.com/bill", check your other subscriptions and your recent purchases at https://reportaproblem.apple.com


click here ➜ Get help with charges from apple.com/bill - Apple Support


Also note, that if a subscription is canceled less than 24 hours before it was set to renew, Apple advises it may still charge and renew, but should then expire by the end of the new period normally and not charge you again.



1 reply
Question marked as Top-ranking reply

Jun 16, 2025 10:07 AM in response to schmittfamily5

How do you know its for iCloud specifically?


Apple does not identify the source of the charge on your payment method, it just appears as "apple.com/bill".

If it appears as anything else, it's not coming from Apple.


If you are getting a charge for the same price as iCloud from "apple.com/bill", check your other subscriptions and your recent purchases at https://reportaproblem.apple.com


click here ➜ Get help with charges from apple.com/bill - Apple Support


Also note, that if a subscription is canceled less than 24 hours before it was set to renew, Apple advises it may still charge and renew, but should then expire by the end of the new period normally and not charge you again.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am still being charged for iCloud storage after cancellation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.