Apple TV Personal Library Movie/TV display tiles not appearing

Major issue with new release and personal movie library. I have a LOT of movies I've acquired over the years (800+), and the TV App > Library > Movies list refuses to display the tiles for more than 75 of them, leaving me with empty tiles.


Switch to another category (Drama), and I'll see the first 75 of them there. Some for Comedy and so on.


Exactly 75 of them, to be exact. The first 75. Each and every time.


The only time I see all movie tiles for a category is when there's less than 75 of them.


Worse is that tvOS 26 now doesn't even show the title for selected tiles, which means I have no clue what any of the tiles w/o posters actually are.


The previous version (tvOS 18) had this problem intermittently, with tiles slow to appear. Now it seems to be permanent. (And 75 each and every time? A bug somewhere.)


Rebooting and restarting doesn't help. Even reset Apple TV and reinstalled OS. No joy.


No issues elsewhere, just downloading movie tiles in my personal library seems to be affected.


Apple TV 4K, tvOS 26

Posted on Jun 18, 2025 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2025 12:10 PM

tvOS 26 isn’t even in public beta yet.


Due to the terms of the Apple beta software agreement, and those of the Apple Support Communities, we here can provide no assistance for any Apple beta product. If you are a paying developer, then there is an exclusive support forum to be used for beta issues. If you are a public beta user or other early seed beta user, there is no support, but you are asked to give feedback to Apple using the designated methods (the Feedback Assistant, not this forum).


Apple Beta — FAQ

Similar questions

2 replies
Question marked as Top-ranking reply

Jun 18, 2025 12:10 PM in response to ahmlco

tvOS 26 isn’t even in public beta yet.


Due to the terms of the Apple beta software agreement, and those of the Apple Support Communities, we here can provide no assistance for any Apple beta product. If you are a paying developer, then there is an exclusive support forum to be used for beta issues. If you are a public beta user or other early seed beta user, there is no support, but you are asked to give feedback to Apple using the designated methods (the Feedback Assistant, not this forum).


Apple Beta — FAQ

Jun 18, 2025 1:28 PM in response to Urquhart1244

I believe I mentioned the fact that tiles failed to load in tvOS 18 as well, did I not?


Although in tvOS 18, it would in fact load tiles if you scrolled down to a section of the screen and waited for each... tile... to... slowly.. appear.


Something's weird with image caching on tvOS when the user has large media libraries. This was not an issue with the old Movies app, but began manifesting when Apple switched to the one-size-fits-all TV all.


And again, rebooting and restarting doesn't help. Even reset Apple TV and reinstalled OS.


At least in tvOS 18 you could see the selected movie title....


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV Personal Library Movie/TV display tiles not appearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.