User profile for user: StereoNerd
StereoNerd Author
User level: Level 1
6 points

How can I ensure my Apple TV+ subscription stays canceled?

A few weeks back I canceled my AppleTV+ sub as I can't afford it at the moment. But yesterday, I received an email from Apple headed "Your Subscription Conformation" and saying: "Your subscription automatically renews for $14.99/month starting on 20 July 2025 until cancelled." Then today, I received a receipt as the $14.99 has been taken from my account. FOR A SUBSCRIPTION I HAD CANCELED, AND NOT RENEWED. I'd really like to know how this happened, as I had no intention of renewing my Apple TV+ sub at the moment, and didn't do so!



[Re-Titled by Moderator]

Original Title: Canceled sub automatically reactivated

iMac 24″, macOS 13.5

Posted on Jun 21, 2025 9:30 PM

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
150,348 points

Posted on Jun 21, 2025 11:00 PM

  1. To cancel a subscription that you do not wish to continue: If you want to cancel a subscription from Apple - Apple Support
  2. To request a refund for anything listed as a recent purchase: Request a refund for apps or content that you bought from Apple - Apple Support
  3. To connect with Apple staff about your issue: Subscriptions and billing - Official Apple Support, in particular: Get Support ↗︎.


I'd really like to know how this happened …

As far as I know, it would take a user-action to renew a canceled subscription. ① E.g. Clicking on subscription content might make this a very easy one-click action, without many warnings, but it should announce in small print what will happen. ② If you are the organizer of an Apple Family Sharing group, with Purchase Sharing active, then it could be initiated by any of the group members.

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
150,348 points

Jun 21, 2025 11:00 PM in response to StereoNerd

  1. To cancel a subscription that you do not wish to continue: If you want to cancel a subscription from Apple - Apple Support
  2. To request a refund for anything listed as a recent purchase: Request a refund for apps or content that you bought from Apple - Apple Support
  3. To connect with Apple staff about your issue: Subscriptions and billing - Official Apple Support, in particular: Get Support ↗︎.


I'd really like to know how this happened …

As far as I know, it would take a user-action to renew a canceled subscription. ① E.g. Clicking on subscription content might make this a very easy one-click action, without many warnings, but it should announce in small print what will happen. ② If you are the organizer of an Apple Family Sharing group, with Purchase Sharing active, then it could be initiated by any of the group members.

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How can I ensure my Apple TV+ subscription stays canceled?

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