Missing 'Add eSIM' option on my iPhone 15 Pro

I don’t have add e sim in my phone i already restarted updated andreset all settings but I don’t get add e sim option in my mobile data services


[Re-Titled by Moderator]

Original Title: i dont have add e sim option in my 15 pro

iPhone 15 Pro, iOS 18

Posted on Jun 30, 2025 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2025 8:11 PM

What is the model number of your iPhone? Open Settings > General > About > Model (tap it twice to reveal a model like A2306). There are two primary reasons you may not have an eSIM option. The model could be one made for China/Macau/Hong Kong, which can't support eSIM or your carrier doesn't support eSIM.

1 reply
Question marked as Top-ranking reply

Jun 30, 2025 8:11 PM in response to mehfilmv

What is the model number of your iPhone? Open Settings > General > About > Model (tap it twice to reveal a model like A2306). There are two primary reasons you may not have an eSIM option. The model could be one made for China/Macau/Hong Kong, which can't support eSIM or your carrier doesn't support eSIM.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing 'Add eSIM' option on my iPhone 15 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.