iPhone 11 - Audio problems on playback
No playback sound on third party video, voice memo, video recording. Dictation not 'hearing' me. All other sounds work, including phone calls on speakerphone, ringtone, voicemail playback.
iPhone 11, iOS 18
No playback sound on third party video, voice memo, video recording. Dictation not 'hearing' me. All other sounds work, including phone calls on speakerphone, ringtone, voicemail playback.
iPhone 11, iOS 18
Almost accidentally, I've got back the third party vids [e.g., FB reels]: On a Spotify song I'd used as an experiment, I noticed the symbols for audio/bluetooth which called up a dropdown list, and I clicked on iPhone, and vids and voice memos started working, but still no dictation [which I REALLY need since I am, oxymoronically, 'all thumbs' at typing.
Throughout all this, Siri alway responded to my voice , and was able to make phone calls, so it's not a microphone problem. Tried your diagnostic suggestion, and selected my home wifi from the list that appeared, put in the password but got a "network not recognized" response. BTW, I'd done nothing out of the ordinary except pairing some earphones while using Google maps on my phone.
jackronner wrote:
No playback sound on third party video, voice memo, video recording. Dictation not 'hearing' me. All other sounds work, including phone calls on speakerphone, ringtone, voicemail playback.
Reset or a Force Restart,
Force restart iPhone - Apple Support
Restore from backup, restore as new device.
Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support
Put your iPhone in diagnostics mode - identify potential hardware and software issues
How to put your iPhone in diagnostics mode - Apple Support
jackronner wrote:
I had also done the forced restart previously.
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple Support - Apple Support
Thanks, I'm glad I checked before engaging with support, since my dictation function if back across the board, and again I have no idea why! Are iPhones self-healing now?? Gift horse moment. Grateful for your help.
I had also done the forced restart previously.
iPhone 11 - Audio problems on playback