Can’t get refund for ChatGPT subscription purchased via Apple


A week ago, I purchased subscriptions to both Gemini and ChatGPT via Apple billing. Unfortunately, Gemini lacked a key feature I was looking for, so I bought ChatGPT plus however despite several attempts, I couldn’t locate the account associated with the ChatGPT subscription. Frustrated, I decided to purchase ChatGPT Plus directly from their website.


On the same day, I requested a refund from Apple. They redirected me to Google and ChatGPT, who both confirmed they couldn’t issue a refund since the purchase was made through Apple. When I went back to Apple with this information, they closed my case and denied the refund.




[Edited by Moderator]

Original Title: Gemini and ChatGPT refund

iPhone 16 Pro Max, iOS 18

Posted on Jul 6, 2025 6:09 PM

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Can’t get refund for ChatGPT subscription purchased via Apple

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