Follow-up on Refund Request for Unauthorized Turbo VPN Subscription (AED 229.99)

Dear Apple Support Team,

I am writing to follow up on a refund request I recently submitted through https://reportaproblem.apple.com.

On my Apple ID, I subscribed to the Turbo VPN app with a 7-day free trial, but the application was inaccessible from my region (China). I canceled the subscription within the free trial period and did not use the service at all.

However, I was still charged AED 229.99 for the one-year plan. I have already submitted the refund request on your system, but I wanted to provide some additional details here as well, in case they are helpful.

• Apple ID: shu******ou@gmail.com

• App: Turbo VPN

• Date of Charge: [ July 11,2025]

• Amount Charged: AED 229.99

I kindly ask you to review this case and approve a refund, as I believe the charge was made in error.

Thank you for your time and assistance.

Best regards

Misty Kou

[Edited by Moderator]