Iphone 14 pro max cannot focus on color QR code (Mosaik)

For e-banking login the bank provides several color so-called Mosaique (QR code).

My iphone cannot focus on it so I cannot log-in.

It focuses only at a greater distance but too far for it to allow for generation of a security code.

This issue appears in the forums but no solution is available

Suggestion?

iPhone 14 Pro Max, iOS 18

Posted on Jul 11, 2025 2:39 AM

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Question marked as Top-ranking reply

Posted on Jul 11, 2025 2:45 AM

Have you tried using your phones 0.5x lens (ultrawide) sporting a smaller focal length, thus being able to focus on closer objects? Or are you required to use the in-application camera UI, which does not allow making any changes to your camera settings?

5 replies

Jul 11, 2025 3:39 AM in response to jacquesfromlucerne

OK, so, if I got that right, your problem is:

— need to use QR-Code to log into online banking

— cannot scan QR-Code, because

— the QR-Code is too blurry for me to scan, because

— I scan it from too close up to be successful

if that’s right, possible solutions would be to either

— use a smaller focal length camera/lens (which we’ve already tried)

— have a bigger distance to the QR-Code, so it isn’t so blurry anymore and meets with the fitting focus distance. Which we could try, as the QR-Code does not have to fit a specific area on the screen to be scanned (at least in the regular camera application), also you can still zoom in when a little farther away, still keeping the focus on point.

another thing which may help is using the built-in QR-Code-Scanner from your iPhone, available via search (swipe down from Home Screen), called code scanner, where you also can ensure good lighting conditions using your iPhones flashlight. Please report back any misunderstandings, mistakes, or if you were successful.

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Iphone 14 pro max cannot focus on color QR code (Mosaik)

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