Add eSIM option not showing on my iPhone 14 Pro Max

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In my iphone 14 pro max not showing add esim option in cellular setting please help me to solve this problem. I am in trouble.

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Original Title: add esim option not showing in iphone 14 pro mxa

iPhone 14 Pro Max, iOS 18

Posted on Jul 15, 2025 8:52 AM

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Answer 1

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Community+ 2026

Level 10

206,182 points

There are two primary reasons add an eSim option won't appear on an iPhone:

Your carrier doesn't support eSim or your phone wasn't provisioned by them correctly for eSim
Your phone was manufactured for a China market, which is dual physical SIM and cannot EVER support eSim

Open Settings > General > About > Model > Tap it twice to reveal a number like A2309. Report back that model number.

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