AirPod Pro 2 - Right EarPod not charging anymore

I bought a month ago brand new AirPods Pro 2 A2968 to a official reseller.


After a week of light usage (like 2 or 2 times a day) the right EarPod stopped to recharge.


I looked for information and I did the following:

  • ensure the case was correctly charged
  • ensure the (right) AirPod was set correctly in the case, gently moving it a bit
  • gently cleaning the contact with a q-tip
  • Factory reset the AirPods : AirPods inside, open the lid, press for 15sec the back button.
  • removed the AirPods from (all) Bluetooth devices


from there:

  • during factory reset, the led was green when opening le lid, blank then white when pushing the back button, blank again, then blinked amber, case emitted a beep, led turned green with a little jingle.
  • waiting to 30sec
  • open the lid again to pair AirPods again, case led green


i did not get the animation on my iPhone 12 iOS 18.5 22F76 to pair again the AirPods (never across all my attempts, like 6)


during my attempts, when opening the lid after factory reset, the led blinked amber and case emitted some beeps.


i do not know what to do next…


thanks for helping me.

iPhone 12, iOS 18

Posted on Jul 16, 2025 1:12 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2025 2:31 AM

Since the AirPods are still covered by a warranty, you should contact either the reseller or Apple about that.

If they are listed on this Apple page, contact the official Apple Support:

Check Your Service and Support Coverage - Apple Support


You have done all the troubleshooting from your side as a user.



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2 replies

Jul 17, 2025 5:51 AM in response to Yoplay

Make sure the AirPod and AirPod Case are cleaned and dried and make sure the AirPods is connected to a power source and if this still doesn’t work since you have just brought the AirPods if they still have an AppleCare Warranty and then Apple should be able to help you with the rest to check the warranty < Go to Settings < Scroll down to General < Tap AppleCare & Warranty or you can enter your serial number at https://checkcoverage.apple.com/

so the solution is you should probably contact Apple Support

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AirPod Pro 2 - Right EarPod not charging anymore

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