Power button on iPhone 14pro stopped working

I have tried a reboot and a reset -- neither has had any effect. The power button when pressed neither wakes up the phone, or if pressed with volume button does not allow it to be turned off. Also cannot double click to open Apple Wallet. Software is the latest update. any ideas or is it a trip to the store...?

iPhone 14 Pro

Posted on Jul 16, 2025 12:38 PM

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3 replies

Jul 16, 2025 12:42 PM in response to ptg67

It's a trip to the Apple Store Genius Bar as your next step --> Genius Bar Reservation and Apple Support Options - Apple

ptg67 Author

Level 1

4 points

Jul 16, 2025 1:04 PM in response to lobsterghost1

thanks -- booked!

Jul 16, 2025 1:23 PM in response to ptg67

You're welcome and good luck.

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Power button on iPhone 14pro stopped working

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