Recovering access to iPhone 16 Pro after forgetting passcode and Face ID failure

i have forgotten my passcode for some reason my face id stopped working its locked me out for puttin in the wrong passcode to many times whats the best way to get back in


[Re-Titled by Moderator]

Original Title: what is the best way to get back in my phone after i forgot my passcde on iphone1

iPhone 16 Pro, iOS 18

Posted on Jul 19, 2025 8:42 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2025 8:46 PM

This is the way. It will wipe all data from your phone, but as long as you have a backup, either with iCloud or on a computer, you can use that to restore your data:

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


Face ID is not a replacement and there are many times the Passcode will still need to be required. You can view those conditions here:

Optic ID, Face ID, Touch ID, passcodes, and passwords - Apple Support


3 replies
Question marked as Top-ranking reply

Jul 19, 2025 8:46 PM in response to GreenEyez72

This is the way. It will wipe all data from your phone, but as long as you have a backup, either with iCloud or on a computer, you can use that to restore your data:

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


Face ID is not a replacement and there are many times the Passcode will still need to be required. You can view those conditions here:

Optic ID, Face ID, Touch ID, passcodes, and passwords - Apple Support


Jul 19, 2025 8:54 PM in response to GreenEyez72

Unfortunately, you are not going to get back in.


You will have to reset / erase the phone and then set it up again. You can use your backup from yesterday to restore the phone, so it will look like it did at the time that the backup was completed.


Apple's instructions are here:


If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


Please consider writing down your new passcode and keeping it in a safe place in your desk......even if you are sure that you will never forget it.




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Recovering access to iPhone 16 Pro after forgetting passcode and Face ID failure

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