Hi thanks for the response. The box was sealed before I open and activate. I’m pretty sure that it was purchased from an authorized retailer. I check Apple.com by inputting the serial No. , and it showed “purchase date not validated, Apple is unable to provide information about your coverage. Please contact Apple Support to update your product’s date of purchase.”
The point is that— even if it is old/second hand, there shall be a date showed somewhere to confirm whether the warranty is expired or not——-If the iPhone is really a used one in that case, at least I can learn from checking the Serial no. to get a date to understand the whole situation. It is quite troublesome and hard to go back and find the reciept.
I guess the reason is that I purchased the iPhone over 1 year ago(maybe longer as I cannot remember), and I started to use and activate it only 3 months ago in 2025, then it got white screen yesterday. When I check the warranty coverage information through serial No., I noted that the information is not updated and I need to find back my reciept.
Whilst for my iPhone 14 pro max, I activated it 1 year later after purchasing it. Then the warranty coverage starts from the date of activation, not purchasing date.
I think there shall be a date in the Apple system to justify whether the warranty can be granted or not—-once I open the sealed box and activate the iPhone 13 PM.