Unable to change Apple Account password due to 'continue on a separate device' loop

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Unable to change Apple Account password due to 'continue on a separate device' loop

When I received a security notification about a compromised password, I went in and followed the steps that reset my password, well after I entered the old password, and entered my new password word twice, I clicked change password.. and then a little widow pops up and says to continue on a separate device.. and it goes nowhere.. and I can’t change my password because of this new continue on another device puts me into the repeat loop that never ends! How do I get my password changed?

[Re-Titled by Moderator]

Original Title: So what dose it mean when I am trying to change my password, it says to continue on a different device?

iPhone 7, iOS 15

Posted on Jul 23, 2025 11:57 PM

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Answer 1

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shuvosheikh

Level 1

50 points

Jul 24, 2025 12:07 AM in response to DManPakhuice

That sounds frustrating — you're not alone, this issue happens sometimes with iCloud Keychain and device verification loops.

Here’s what you can try:

Use a different trusted Apple device (like your iPhone or iPad) where you're signed in — go to Settings > Apple ID > Password & Security > Change Password.
If that doesn’t work, sign out of iCloud on your Mac, restart, and try again.
Or use https://iforgot.apple.com from any browser — that lets you reset the password outside of the device loop.
Still stuck? Contact Apple Support directly — they can verify your identity and help reset it manually.

Hope this helps and you’re back in soon!

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Unable to change Apple Account password due to 'continue on a separate device' loop

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