account not active and forgot password

My iCloud is is s*********7@icloud.com I created this account 24 July 2025 and I don’t remember my password but I tried to get new password with my telephone number and it says account not active Or locked and request to unlocked my English is bad I’m sorry help! I don’t have access to my mail box because they wants my forgotten password..



[Edited by Moderator]

Posted on Jul 25, 2025 10:36 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2025 11:32 AM

If you see a message below, or a similar "inactive ID" message

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."

do as outlined in a post by Apple Community Specialist Brittany1416 in the thread: Inactive Apple ID - Apple Community

"We'd like to get you some help with this issue. For this issue, please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


1 reply
Question marked as Top-ranking reply

Jul 25, 2025 11:32 AM in response to semra165

If you see a message below, or a similar "inactive ID" message

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."

do as outlined in a post by Apple Community Specialist Brittany1416 in the thread: Inactive Apple ID - Apple Community

"We'd like to get you some help with this issue. For this issue, please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

account not active and forgot password

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