iPhone unresponsive after 'Diagnostics in Flight' alert

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Level 1

5 points

iPhone unresponsive after 'Diagnostics in Flight' alert

I just got out of work and when I was about to arrive home and my phone wasn't working. I tried to open some apps and it didn't allow me then I got a banner saying "Diagnostics in Flight" I went straight to Google and basically my phone crashed? My phone has been chilling for about half an hour now and it still wont work properly. I want to fix this issue it is more like waiting until it's done? Any advice is appreciated thanks!!!

[Re-Titled by Moderator]

Original Title: Diagnostics in Flight

iPhone 13

Posted on Jul 25, 2025 3:21 PM

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Answer 1

estrella287 Author

Level 1

5 points

Jul 25, 2025 4:02 PM in response to Bob Timmons

yup on the computer right now, it freaked me out bad because this hasn't happened to me before but phone works now. Support was like just restarting the phone I didn't but my phone died so it restarted itself.

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Answer 2

estrella287 Author

Level 1

5 points

Jul 25, 2025 3:57 PM in response to Bob Timmons

I let my phone die and i left charging for awhile and it works normally now

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Answer 3

Bob Timmons

Level 10

185,108 points

Jul 25, 2025 3:33 PM in response to estrella287

I'm sorry, but why in the world would you go to Google for a problem that your Apple iPhone was having?

Why did you not first contact Apple Support, or post on a support site like this one?

You need to contact Apple Support.

Support

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Answer 4

Bob Timmons

Level 10

185,108 points

Jul 25, 2025 3:58 PM in response to estrella287

Did you use another phone or a computer to contact Apple Support to get some help?

Support

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Answer 5

Bob Timmons

Level 10

185,108 points

Jul 25, 2025 3:48 PM in response to estrella287

I'm sorry that is hard learning experience, but now you know that if you are having a problem with an Apple iPhone, you would want to seek help from Apple.

You can find articles on Google that "prove" that the earth is flat.

If I was having a problem with my XYX car, I would not log on to Google, I would contact the local XYZ car dealer for help.

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Answer 6

estrella287 Author

Level 1

5 points

Jul 25, 2025 3:42 PM in response to Bob Timmons

because I don't know what to do obviously

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Answer 7

estrella287 Author

Level 1

5 points

Jul 25, 2025 3:49 PM in response to Bob Timmons

Also my phone is turned on. It's just not opening any apps, it wont let me open my settings or my Instagram. I wasn't able to turn off or restart my phone.

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Answer 8

Bob Timmons

Level 10

185,108 points

Jul 25, 2025 4:01 PM in response to estrella287

That's good to hear.

Next time, you will know what to do if you have a problem with an Apple product.

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