iPhone 13 Pro cellular data not loading after UK Vodafone outage

UK outage on Vodafone a couple of days ago and my iPhone 13 Pro has since then stopped running its mobile service connection and the screen tells me that there’s a connectivity issue. I have tried switching off, airplane mode and resetting network settings but no use. Any one else with similar issues or resolutions please?


[Re-Titled by Moderator]

Original Title: cellular data not loading

iPhone 13 Pro, iOS 18

Posted on Jul 26, 2025 12:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2025 12:36 AM

Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support



Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana which provides APN pin to be updated manually as the internet
  • BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.


2 replies
Question marked as Top-ranking reply

Jul 26, 2025 12:36 AM in response to Griffinsu

Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support



Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana which provides APN pin to be updated manually as the internet
  • BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.


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iPhone 13 Pro cellular data not loading after UK Vodafone outage

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