How to remove activation lock from iPhone

activation lock issue


[Re-Titled by Moderator]

Original Title: my iPhone have issue by activation lock


Posted on Aug 12, 2025 4:44 PM

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Question marked as Top-ranking reply

Posted on Aug 12, 2025 4:49 PM

Provide the original purchase receipt from Apple or Authorized Apple Seller and follow the steps here to remove the Activation Lock. Apple does not get involved in any third party sales, so a receipt from any other source is not going to be helpful.

https://al-support.apple.com/#/additional-support


You have not described how you came upon this issue. If you purchased this device used, it is possible that you were scammed and the device could be stolen.

The All Too Common SAD Reality of Buying … - Apple Community



1 reply
Question marked as Top-ranking reply

Aug 12, 2025 4:49 PM in response to emeriejohn

Provide the original purchase receipt from Apple or Authorized Apple Seller and follow the steps here to remove the Activation Lock. Apple does not get involved in any third party sales, so a receipt from any other source is not going to be helpful.

https://al-support.apple.com/#/additional-support


You have not described how you came upon this issue. If you purchased this device used, it is possible that you were scammed and the device could be stolen.

The All Too Common SAD Reality of Buying … - Apple Community



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How to remove activation lock from iPhone

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