How do I fix new iPhone stuck on passcode screen during transfer?

i just got a new iphone and i was transferring it so i had to update it but then it had to charge because it needs atleast twenty percent so i turned off the phone but my old phones passcode was still connected to it so now on the new phone when i try to swipe off of the hello screen it shows the enter passcode sign then it clicks off


[Re-Titled by Moderator]

Original Title: new phone not letting me put in passcode to transfer the phien

iPhone 13 Pro Max, iOS 18

Posted on Aug 17, 2025 5:34 PM

Reply
1 reply

Aug 18, 2025 2:12 AM in response to bouchra226

This user has found a way --> iOS update - prompt for old passcode - Apple Community



The reasons I can think of is...

  • If you are restoring from a backup that was taken from another device that had another Apple ID/Passcode, then to protect your data you are required to give the passcode of the other device too. This could be one reason.
  • If you have changed the Passcode of the current device after erasing it and are trying to restore it from a backup that was taken using another Apple ID then also it may need the passcode that you had earlier.


The best would be to reset the passcode of the current device --> reset passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ... This would not ask you for the old passcode.


That is the best I can think of.



Set up your iPhone or iPad : Press and hold the device's power button until you see the Apple logo. You'll then see "Hello" in many languages. Follow the onscreen ...


Use a new Apple ID. Do not use an existing Apple ID...

How to create a new Apple ID: Create your Apple ID using the App Store on your device ... Tap Create New Apple ID. If you don't see this option, make sure that you're signed out of iCloud.



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How do I fix new iPhone stuck on passcode screen during transfer?

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