When I logged into Community with my original account, was asked for a fingerprint. So I hold down top Right button to scan (which never works), and in a few seconds Macbook powers down. This happened 3 times. So I opened this new account, but I still need to login to the original account. Thoughts?
On Macs with Touch ID, the power button and the Touch ID sensor are the same physical 'button'. You rest your finger lightly on the button for fingerprint detection, you press and hold the button to hard shutdown the Mac. Sounds like you're pressing instead of resting your finger on the button.
More info on Touch ID:
Use Touch ID on Mac - Apple Support
If Touch ID isn't working on Mac - Apple Support
On Macs with Touch ID, the power button and the Touch ID sensor are the same physical 'button'. You rest your finger lightly on the button for fingerprint detection, you press and hold the button to hard shutdown the Mac. Sounds like you're pressing instead of resting your finger on the button.
More info on Touch ID:
Use Touch ID on Mac - Apple Support
If Touch ID isn't working on Mac - Apple Support
Culloden wrote:
When I logged into Community with my original account, was asked for a fingerprint
So I hold down top Right button to scan (which never works)
And it never will if you hold down the power button, this button has multiple functions, depending...
if you want touchID— then just touch it
—Use Command Q to lock the screen
—Use the menu to sleep, restart, or shut down
ref: Shut down or restart your Mac - Apple Support
One account for everything Apple - verify what devices are associated with your ID.
*Check your Apple ID device list to see where you're signed in
Check your Apple Account device list to find where you’re signed in - Apple Support
While logging in to Community, Macbook powers down.
