iPhone 14 camera issues after iOS 18.6.2 update

I recently updated my IPhone 14 to 18.6.2, and have started having many issues with both the front and back cameras. They either won’t turn on at all, or will work for a moment then completely freeze up. I have also noticed when I try to take a picture, nothing is taken even though it recognizes me pressing the button. This issue is persistent not just on the iPhone camera app, but even on different social media cameras also.


I have also restarted my phone to no changes either.



[Re-Titled by Moderator]

Original Title: iPhone 14 IOS 18.6.2

Posted on Aug 23, 2025 8:08 PM

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Posted on Aug 23, 2025 8:23 PM

Have you Force Restarted your phone, which is different from a restart? I do this after EVERY iOS update --> Force restart iPhone - Apple Support


Also, how is your battery health on your phone? Open Settings > Battery > Battery Health - if it is at 80% or lower, the battery in your phone needs to be replaced at your Apple Store Genius Bar.

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Aug 23, 2025 8:23 PM in response to ringsofseoul

Have you Force Restarted your phone, which is different from a restart? I do this after EVERY iOS update --> Force restart iPhone - Apple Support


Also, how is your battery health on your phone? Open Settings > Battery > Battery Health - if it is at 80% or lower, the battery in your phone needs to be replaced at your Apple Store Genius Bar.

Nov 1, 2025 6:03 PM in response to Pankaiphone14

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

Aug 28, 2025 4:44 AM in response to ringsofseoul

How I sorted my issue out on 14 Plus

  • Backup, then erase the phone
  • Set up the phone as a new phone (don't transfer in any settings detected from your iCloud)
  • After being taken to the home screen, check the camera by keeping the mode as standard, and if it's still blurry, pan between portrait and photo mode. The lens should eventually adjust itself and get clear.
  • Erase the phone again, then restore your backup.

Sep 17, 2025 4:43 AM in response to ringsofseoul

Same here on an iPhone 14 Pro Max (first iPhone, honestly a rough start). After updating to 18.6.2 the camera freezes even at 1x and is basically unusable. Battery is 91% and storage is under 50%, so it’s not a resource issue.


Pretty sure it’s a camera firmware bug — in Messenger I could take 3–4 shots right after the update, now it freezes after 1–2. Tried everything except a factory reset, but it feels pointless if the firmware is broken.


If 18.7 doesn’t fix this, I might go back to non-Apple — my old S phone lasted 6 years with a working camera even without updates.

Aug 24, 2025 10:24 AM in response to lobsterghost1

For general storage, I have 86.89 GB of 128 used up. Then on ICloud, 46GB of 200. If it means anything, when I noticed the issue I upgraded my ICloud storage plan to the 200GB (my 50GB plan was almost full and I wanted to back it up just incase anything else happened), and sometimes the front camera will be fully operational/take pictures normally. Other times it just does not come on at all. But haven’t had any luck with the back camera yet, as it still freezes up.

iPhone 14 camera issues after iOS 18.6.2 update

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