iPhone 14 camera issues after iOS 18.6.2 update

I recently updated my IPhone 14 to 18.6.2, and have started having many issues with both the front and back cameras. They either won’t turn on at all, or will work for a moment then completely freeze up. I have also noticed when I try to take a picture, nothing is taken even though it recognizes me pressing the button. This issue is persistent not just on the iPhone camera app, but even on different social media cameras also.


I have also restarted my phone to no changes either.



[Re-Titled by Moderator]

Original Title: iPhone 14 IOS 18.6.2

Posted on Aug 23, 2025 8:08 PM

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Posted on Aug 23, 2025 8:23 PM

Have you Force Restarted your phone, which is different from a restart? I do this after EVERY iOS update --> Force restart iPhone - Apple Support


Also, how is your battery health on your phone? Open Settings > Battery > Battery Health - if it is at 80% or lower, the battery in your phone needs to be replaced at your Apple Store Genius Bar.

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40 replies

Aug 24, 2025 10:41 AM in response to ringsofseoul

OK, storage isn't an issue. It's possible you have a hardware issue with the cameras, which coincidentally appeared after the update. If the update caused a camera issue, it would have caused one for everyone and most definitely didn't. This forum would be flooded with complaints if it did.


This next suggestion is a nuclear option, but what Apple itself would likely recommend. Back up your iPhone (preferably to your computer with iTunes or Apple Devices on a Windows computer or Finder on a Mac). Then restore your iPhone from backup. This will eliminate any issue which "could" have been caused during the update on your phone. See how to do that here, but make sure you know all your passwords, such as Wifi, etc., before you do this --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If there is still an issue with the Cameras after doing this, you'll need to schedule an appointment at your Apple Store Genius Bar to have the hardware on your phone tested.


Sep 2, 2025 3:57 PM in response to ringsofseoul

iPhone 14 and having the same camera issue.


Symptoms:

  • Camera app will not allow me to take a picture, trying results in the app freezing and no picture being added to the library.
  • The camera app will freeze just having it open and moving the phone around.
  • On occasion I can get an image by using the Pano mode and just starting and stopping a pano image without moving the phone.


I can take screenshots and sometimes after a forced reboot the camera will work for a few pictures or the 'selfie camera' will work for a few pictures. Then it will go back to a lot of freezing and not sending images to the library.


I have tried the following to rectify the issue.


  • verify there is enough storage - over 185 GB available
  • Force quit the camera and photos app
  • Reboot the phone
  • Force Reboot the phone
  • Erase all Contents and Settings


None of this has resolved the issue.


The issue seems to have appeared for me after the 18.6.2 Security update that was related to Image/IO.



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iPhone 14 camera issues after iOS 18.6.2 update

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