Magnetic strip on iPad and Apple Pencil won't connect completely

i have an ipad air m2 13 inch, and a apple pencil pro. one day i decided to use my ipad after a while cause my mom took it away. i wanted to use my apple pencil but it isn’t connecting to my ipad . i observed that the magnet strip and my apple pencil isn’t fully connected like one side of it can still move and the other side is magnetized. i tried the pencil on my moms older ipad pro and the magnet is stronger and no sides move and it onnnecgs. i think there is an issue with my ipad magnet? please help


[Re-Titled by Moderator]

Original Title: ipad magnet strip not working well

iPad Air, iPadOS 26

Posted on Aug 23, 2025 10:21 PM

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Aug 25, 2025 10:30 AM in response to alegail

You might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad and Apple Pencil. If fault is confirmed, you'll be in the best possible place to explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple

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Magnetic strip on iPad and Apple Pencil won't connect completely

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