My iPhone 14 Pro won't let me disable "Find My Phone" to wipe it off

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My iPhone 14 Pro won't let me disable "Find My Phone" to wipe it off

I have six fully paid-for iPhone 14 Pro phones. I changed carriers - from AT&T to T-Mobile. I'm trying to wipe all the phones to sell. They are unlocked. However, I can't turn Find My Phone off, so I can erase/reset them. I've tried entering the password several times, and it seems to work, but after about 30 seconds, it reverts to the sign-out screen. Any suggestions?

[Re-Titled by Moderator]

Original Title: My phone wont let me disable "find my phone"

iPhone 16, iOS 18

Posted on Sep 12, 2025 9:50 AM

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Answer 1

Top-ranking reply

LD150

Level 10

103,374 points

Sep 12, 2025 10:33 AM in response to leedee68

Settings, faceID and Passcode, is Stolen Device Protection turned on?

As you hve bunch of phones, do they have corporate management profile in Settings, General, VPN & device management?

Have you first tried Settings, General, Transfer or reset iphone, Erase all content and settings? It whould take you through turning off Find My.

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Answer 2

KiltedTim

Level 10

228,414 points

Sep 12, 2025 10:33 AM in response to leedee68

Are you following the instructions in this document: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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Answer 3

rimi106

Level 1

58 points

Sep 12, 2025 4:50 PM in response to leedee68

It won’t let you do this so in case you actually lost your phone you can check someone’s phone and find your phone. If you really erased it and not coming back, CONTACT APPLR SUPPORT NOW! As it may not let you Accese some features AND find your phone in case you’ve lost it!

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Answer 4

Sep 12, 2025 6:19 PM in response to rimi106

rimi106 wrote:

It won’t let you do this so in case you actually lost your phone you can check someone’s phone and find your phone. If you really erased it and not coming back, CONTACT APPLR SUPPORT NOW! As it may not let you Accese some features AND find your phone in case you’ve lost it!

Apple Support can’t do anything about it, other than give the advice already posted here.

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My iPhone 14 Pro won't let me disable "Find My Phone" to wipe it off

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