iPhone 13, we have 2 - different placement on front earpiece

Assuming they come back with the information you asked for, I'm pretty sure they'll learn they don't own two iPhone 13s. One is surely an iPhone 12 (phone on the right) and iPhone 13 (phone on the left).

They are not both the same model.

Also, the iPhone 13 has been discontinued for a year. If you indeed purchased a "new" iPhone 13, I'd be wary of the battery health. Best case is it's been sitting on a shelf for at least a year. The batteries do not take well to being left without a charge for long periods.

Svenskapojken wrote:

In this world of uncertainty, I guess even an iPhone has the right to identify as it pleases. 😂

See comment below of model numbers. The blue phone fits perfectly in a case made for 13, which (if I understand it correctly) is thicker than 12. So if it is really a 12, how can it fit there perfectly, show the model number for a 13 and identify as a 13 on Apple’s website?

Hello~ There are cases that will fit both. The very fact that you have an iPhone 13 showing 100% battery health is a red flag for me. There is always a chance if you bought outside of Apple that the battery health as well as model number could have been tampered with…

~Katana-San~

lobsterghost1 wrote:

Assuming they come back with the information you asked for, I'm pretty sure they'll learn they don't own two iPhone 13s. One is surely an iPhone 12 (phone on the right) and iPhone 13 (phone on the left).

The one on the left looks weird but then I never owned one!

What model numbers appear in Settings, General, About, Model Number?

Tap on the field to reveal both types of number

Post all four in your reply please

Svenskapojken wrote:

I doubt it has ever been tampered with, when I checked the serial number on the Apple website, it shows the sales date as 9/2/2025, which is the day I bought it from Walmart.

Sounds like it is fine, you should be able to buy AppleCare+ for additional peace of mind.

Two shapes of 13 was unexpected unless the older one had the screen replaced by a third party

The one on the left looks like a 13. The phone on the right looks like a 12. It's unlikely they got a truly new phone, if the one which they bought is an iPhone 13. It's not impossible, but iPhone 13 hasn't been sold by Apple for at least a year now.

Svenskapojken wrote:

White phone case (phone is actually midnight in color)is MLML3LL/A, A2482, brand new out of the box. Max capacity on battery 100%. 128 GB. Purchased on 9/2/2025

Blue phone is MLC13LL/A, A2482 given to me from a relative (no cost to me). Max capacity on battery 85%. 256GB. Purchased in September 2021, according to Apple’s website where you can check the serial numbers.

Well both those numbers are iPhone 13 numbers for the American (LL/A) market so ….. I have no idea why they are obviously different ¯\_(ツ)_/¯

The ebayer that sold me two perfect SE2022 (“ex display”) both still in Apple warranty, also has iphone 12 and 12 mini in the same condition but I would also worry about the battery. Particularly as they are US models and I probably cant get a replacement battery, but for $£160 each I don’t really care!

Svenskapojken wrote:

See comment below of model numbers.

If you think the numbers comment is “below”that post then maybe you have not set your preferences to show by default the forum in sort order of Oldest, rather than Rank

It’s just a pet hate of mine, but I’m not bitter about it.

At prices like that, they could be recycles once they need new batteries.

Hello~ Are there screen protectors on these iPhones? Also an iPhone 13 with a 100% makes me suspicious…

~Katana-San~