Live Translate not working with AirPods Pro 2 on iPhone 15 Pro

I have the AirPods 4(ANC) with firmware version 8A356. I downloaded a few languages via the translation app and have verified that the languages show up in the languages tab under the AirPods setting that are shown when I open the AirPods case. When I press and hold both AirPods I only hear this message, "To use live translations with AirPods you'll need to download languages to this iPhone." I only download German & Spanish and it shows that I have English (US, German, and Spanish (Spain) listed as downloaded languages. I think I am doing everything right, so it seems that the feature is still BUGGY. I would appreciate any updates on how to be successful.

Hey everyone,

Once you’ve downloaded the languages, close the screen (swipe up) and then reopen the language settings. You should now be able to download any other languages that weren’t available before.

If you open the Translate app on your iPhone, it will start translating automatically.

• Is it live? There’s a slight lag of a few seconds.
• Does it work well? Yes, the translations are very accurate.

I’m based in the UK, and it’s working fine with my AirPods Pro 2.

I want this translate to work so badly.

I have a USA iCloud account, an iPhone 15 Pro Max with iOS 26.0, and brand new AirPods #2 with 8A357 bought specifically for my current trip to Spain. I also have full AppleCare.

They “worked” for about five minutes if you call a ten second delay working.

Now there is no combination of resetting, disconnecting, reloading etc that I can do to get the app or the translate feature to work.

Totally worthless purchase at this point. The app crashes or turns off translate mode within seconds.

im in Spain for another few days. Any ideas would be helpful.

thank you

I live in the US and having the same problem. I have a iPhone 16 pro and AirPod pro 2s and I’m not getting the live translate. I don’t know if it’s because of me not updating my AirPods properly because it’s showing that I’m on version 7E93 but when I go on the apple website it’s saying I’m up to date. Someone fill me in if I’m doing something wrong or is this just a problem ok their end.

My wife and I both have AirPods Pro 2. She has a iPhone 16 pro and I have 17 base. My AirPods version is on 8A536 and my wife’s version of 7E93. Live translate is working in my pods but it isn’t working on her airpods. Do you know how do I change this?

UPDATE: My Live Translation is now working! 👏 Apparently I am not _allowed_ to tell you why 😳

But anyway, after I made the change (which I am not allowed to mention) I held the stems to start Live Translation. Went to the Translate App on my iPhone 15 Pro and chose Translate from German to English UK, then brought up a German football commentary on my Mac and Hey Presto, my AirPods started the (somewhat) simultaneous translation. 

Then tried the same with a Spanish football commentary- also working 👏

Note: The AirPods apparently have to listening to an outside audio source. I couldn’t start Live Translation of a foreign language commentary played directly from my iPhone through my AirPods. Has anyone else noticed this?

How would I fix the version problem if the apple website is saying I’m on the right firmware. Sorry just very confused.

Apple says it should work in the UK (where I am) but I’m having the same problem. Being held back in the EU.

Hi I can’t find the app on my iPhone I have downloaded the language on the AirPods but can’t find the app. Cheers

It worked yesterday when I was in London, using AirPod pro 2.

stopped working today in Paris……. Where I need it…..