App freezes when trying to set a song as a ringtone on my iPhone running iOS 26

the app freezes when trying to set a song as a ringtone, does anyone have a similar problem with ios26?



[Re-Titled by Moderator]

Original Title: the app freezes when trying to set a song as a ringtone

iPhone 14 Pro Max, iOS 26

Posted on Sep 15, 2025 2:12 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2025 2:33 PM

The new ios26 needs a max 30 second length tune from Files app.

Cannot use a full length song ftom Music.

It no longer requires .m4r tune is all


iOS 26: Set a Custom iPhone Ringtone in Seconds

  1. Open the Files app on your iPhone.
  2. Long press an MP3 or M4A audio file that's less than 30 seconds long.
  3. Tap Share in the pop-up menu.
  4. Scroll down to the actions menu and choose Use as Ringtone.

Macrumors 1 Aug 2025

22 replies
Question marked as Top-ranking reply

Sep 25, 2025 2:33 PM in response to zoomeek

The new ios26 needs a max 30 second length tune from Files app.

Cannot use a full length song ftom Music.

It no longer requires .m4r tune is all


iOS 26: Set a Custom iPhone Ringtone in Seconds

  1. Open the Files app on your iPhone.
  2. Long press an MP3 or M4A audio file that's less than 30 seconds long.
  3. Tap Share in the pop-up menu.
  4. Scroll down to the actions menu and choose Use as Ringtone.

Macrumors 1 Aug 2025

Nov 12, 2025 9:19 PM in response to zoomeek

Hello all! I have this issue too and after lots of searching the last thing I want is another app (that might be paid for). I found a solution that WORKS and is free and it’s part of Shortcuts on your iPhone. I have 16 pro max with current iOS but I followed this step by step. Once I setup the shortcut, I went to my photo library, found the video, clicked it for the option to use as ringtone. Then I assigned the ringtone to a contact. Soooooo happy! Took me a few tries to get the shortcut done right but had it done in maybe 5 minutes. Watch the video first, then follow the steps. We have the ability to do this on our own, video shortcuts so a few extra steps but hey it worked!


https://youtu.be/bviCwZ1low0?si=1sl8fs-Zdsm3v8X2

Oct 5, 2025 4:33 AM in response to christenafromfairfield

christenafromfairfield wrote:

This does not solve the problem at hand. My audio was 15 seconds long and it always freezes. Point is to be able to not have to know how to do everything you suggested we do. It’s supposed to do it for us.

We don’t have your details. If it was 15 second mp3 or m4a, you are on ios26, you did as suggested and it failed, report it https://apple.com/feedback


Nov 14, 2025 2:01 AM in response to EnchantedTikiGirl

EnchantedTikiGirl wrote:

@mzmisa

i replied yesterday but my response disappeared. Check this out as I did it in five minutes via shortcuts in iPhone. Works perfect.


[Edited by Moderator]

Your response is there, your problem is that the default sort order of the forum is RANK

If you tap on your avatar, go to preferences, then change your default order to OLDEST then you will be able to follow the forum better.


Crazy? yes, I apologise on behalf of the forum hosts.

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App freezes when trying to set a song as a ringtone on my iPhone running iOS 26

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