Face ID issue warning on my iPhone after iOS 26 update, even though it still works

Why is my phone showing Face ID issue after I upgrade to iOS 26 even though my Face ID is still working and still scanning


[Re-Titled by Moderator]

Original Title: Face ID issue after iOS 26 upgrade

iPhone 15 Pro Max, iOS 26

Posted on Sep 16, 2025 12:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2025 7:28 AM

Nattiecake wrote:

Same, I noticed the issue was with my glasses. Once I turned off “attention required” it now works fine. Happy days 🙂

I wonder if it has anything to do with my Reactions lenses obscuring my eyes (so the camera can’t tell even if I am looking at it)…?

That is EXACTLY it. Attention Required is a security feature; it verifies that your eyes are open and it can see the whites of your eyes.

73 replies

Face ID issue warning on my iPhone after iOS 26 update, even though it still works

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.