Face ID issue warning on my iPhone after iOS 26 update, even though it still works

My Face ID doesn’t working iPhone 12pro max

I am having the same Face ID issue after IOS26 upgrade. I performed a Face ID reset and got it working for a while then it stopped again. This has to be a broader issue that Apple needs to address. I’ll try resetting again but I am expecting the same results.

My girlfriends phone had this issue. this resolved it:

press volume up

quickly press volume down

press power button

a slider should show up to turn off phone.

Turned the phone back on and Face ID worked again.

mukas wrote:

On my iPhone 11, Face ID no longer works after iOS 26. I hope Apple urgently fixes this issue 😡😡

No good looking angry, if your six year old camera has broken then nothing can be fixed remotely.

If is still doesn't work after 26.0.1 and 26.1 then it is definitely broken

YOUR FACE ID CAMERA IS BROKEN. Yes, there are other users who have broken Face ID cameras, with roughly a billion iPhones with Face ID there are certain to be some. But that doesn’t change the fact that it’s a hardware problem. Contact Apple support, as suggested in the link that I posted.

Reboot Phone!! Yes this worked. Even with “attention needed” turned off, it would only unlock with the phone directly in front of my face. After reboot, it unlocks again like before while the phone is in a normal position. No need to remove screen protector.

SoFarSoSurprising wrote:

I can’t unlock my phone, open apps, or reset my FaceID - it has nothing to do with AttenionAware feature - it won’t allow me to reset FaceID or use it for any purpose.

Almost certainly it is a hardware failure, but you can try following this guidance: If Face ID is disabled on your iPhone or iPad Pro - Apple Support

You may need to turn off Stolen Device Protection first.

If faceID is broken and you are not in your official familiar you may need this

How to remove Stolen Device Protection af… - Apple Community

Even if it happened after updating, it is still a hardware problem that may have occurred coincidentally with updating.

Contact Apple support for repair options.

This exactly. It’s not a broken camera. It’s all over Reddit and other sites. Both my iPhone and my iPad are experiencing this. I can’t believe thousands of FaceID cameras broke this month.