iOS 26 Cellular doesn't work after update

Hello,


I updated my iPhone 14 Pro to iOS 26 today, and I've noticed that cellular service is not working at all.

When the phone booted after the update, it didn't ask for the SIM PIN code.


I also went to Settings > Mobile Service > SIM PIN and tried to disable the PIN, but when I tried to tap on Change PIN, nothing happens.

Additionaly, my phone number no longer appears in the mobile service section.


Also, when I open SIM Applications, I can see my carriers services listed, but when I tap on them, nothing happens.



I have already tried:

- Restarting the device

- Reinserting the SIM card

- Checking for carrier settings updates


Is anyone else experiencing this? Any solutions?



[Edited by Moderator]

iPhone 14 Pro

Posted on Sep 16, 2025 2:05 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2025 3:25 PM

Apple just pushed out an update to iOS 26 which addresses the issue of eSIM card fail caused by iOS 26. I updated to 26.0.1, restarted my phone and now I have cell signal again. Don't know how long it will last and I put at least 20 man-hours into fixing it. 3 trips to T-Mobile, 3 trips to Apple store and long conversations w/ T-Mobile tech support who said they were aware of the issue and reported it to Apple. So Apple addressed the issue with the 26.0.1 update. Fingers crossed!!

228 replies

Oct 3, 2025 12:16 AM in response to zmilenka


so yes, solution, switch your physical sim to the 2nd tray. If you only have one tray, do the rollback to 18. You can find info on YT. If you’re exclusively eSIM, I wish you all the best.


does this mean I lost the ability to use 2 sim? Maybe. I don’t have a 2nd sim to try.


i wld hv stayed on 18, but my watch is 26, and no option to roll back.




[Edited by Moderator]

Sep 18, 2025 11:56 AM in response to zmilenka

So drove 50 miles each way to an Apple authorised repairer. Was told my UK 14 Pro Max has a USA 5g modem fitted to so probably a US spec phone. So EU region 26 update hasn’t talked to modem properly. Found a file to downgrade to 18.6.2 but was immediately forced to upgrade to 26 again as part of the install process so I’m back to square one. I’m taking it up with the retailer and in the meantime have ordered a replacement! I love it that Apple just works 😟😟😟

Dec 2, 2025 7:22 AM in response to Jeff Donald

I agree with your point related to SIM.

That's the action I will take as a workaround: replace the SIM/ switch to another service provider.


But, to me, it is a bug of Apple's iOS 26.1.

Because this issue crashed my whole phone.

As I mentioned in previous reply, the cellular/ Wifi/ Bluetooth all not working because of this bug.

Even though I restart the phone without any SIM card plugged in, the system still crashed with the status of "Searching for a network".

The system is basically hanged at the backend and keep searching for service.

And when I went to Genius Bar to do a diagnosis check, it showed all red on my cellular/ Wifi/ Bluetooth module.

However, when we restored the phone to factory setting, all working fine and the 2nd diagnosis check showed everything green.

(Until I plug back the problem SIM card)

I accept the statement that old SIM card might not be applicable to newer iOS but I don't except this kind of incident happen.

Plus, I updated frm iOS 26.0.1 to 26.1, which the SIM card working completely fine before the update.

It is obviously a bug haven't been fully fixed since iOS 26.

(though it was claimed fixed during 26.0.1)

I don't expect an adaptability on SIM card change within a small patch, not a whole version update.

Hope this makes sense.



Sep 16, 2025 10:10 PM in response to zmilenka

Exactly the same with me on 14 Pro Max I tried all the usual suggestions and the actions you mention Apple did a remote diagnostic and said ‘it shows there's an issue with the cellular components of the device so in this case we'll continue with a service option to get your iPhone working properly as soon as possible’. I’m not convinced that I’m not going to have a 100 mile round trip wasted looking at hardware when it’s an update issue. Debating a factory reset via a Mac

iOS 26 Cellular doesn't work after update

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