iOS 26 Cellular doesn't work after update

Hello,


I updated my iPhone 14 Pro to iOS 26 today, and I've noticed that cellular service is not working at all.

When the phone booted after the update, it didn't ask for the SIM PIN code.


I also went to Settings > Mobile Service > SIM PIN and tried to disable the PIN, but when I tried to tap on Change PIN, nothing happens.

Additionaly, my phone number no longer appears in the mobile service section.


Also, when I open SIM Applications, I can see my carriers services listed, but when I tap on them, nothing happens.



I have already tried:

- Restarting the device

- Reinserting the SIM card

- Checking for carrier settings updates


Is anyone else experiencing this? Any solutions?



[Edited by Moderator]

iPhone 14 Pro

Posted on Sep 16, 2025 2:05 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2025 3:25 PM

Apple just pushed out an update to iOS 26 which addresses the issue of eSIM card fail caused by iOS 26. I updated to 26.0.1, restarted my phone and now I have cell signal again. Don't know how long it will last and I put at least 20 man-hours into fixing it. 3 trips to T-Mobile, 3 trips to Apple store and long conversations w/ T-Mobile tech support who said they were aware of the issue and reported it to Apple. So Apple addressed the issue with the 26.0.1 update. Fingers crossed!!

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245 replies

Oct 3, 2025 12:16 AM in response to zmilenka


so yes, solution, switch your physical sim to the 2nd tray. If you only have one tray, do the rollback to 18. You can find info on YT. If you’re exclusively eSIM, I wish you all the best.


does this mean I lost the ability to use 2 sim? Maybe. I don’t have a 2nd sim to try.


i wld hv stayed on 18, but my watch is 26, and no option to roll back.




[Edited by Moderator]

Sep 18, 2025 11:56 AM in response to zmilenka

So drove 50 miles each way to an Apple authorised repairer. Was told my UK 14 Pro Max has a USA 5g modem fitted to so probably a US spec phone. So EU region 26 update hasn’t talked to modem properly. Found a file to downgrade to 18.6.2 but was immediately forced to upgrade to 26 again as part of the install process so I’m back to square one. I’m taking it up with the retailer and in the meantime have ordered a replacement! I love it that Apple just works 😟😟😟

iOS 26 Cellular doesn't work after update

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