Outgoing call and cellular internet issues after iOS 26 update on iPhone 14 Pro Max

After update I can’t make calls or have cellular internet on my iPhone 14 Pro max



[Re-Titled by Moderator]

Original Title: is anyone facing outgoing call issues after ios26 on iohone 14 pro max. i can receive calls but no internet or outgoing

Posted on Sep 16, 2025 1:00 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2025 1:01 PM

No problems at all for me

Have you tried to see if you're in need of a carrier setting update ?


  1. Make sure that your device is connected to Wi-Fi or a cellular network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your carrier update.



You can also try to restart your iPhone to see if the issues persist

9 replies
Question marked as Top-ranking reply

Sep 16, 2025 1:01 PM in response to ornelle96

No problems at all for me

Have you tried to see if you're in need of a carrier setting update ?


  1. Make sure that your device is connected to Wi-Fi or a cellular network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your carrier update.



You can also try to restart your iPhone to see if the issues persist

Sep 17, 2025 4:00 AM in response to ornelle96

i have same problem my iPhone 14 pro max after iOS 26 updated, the incoming call and incoming SMS working properly, but outgoing calling failed and outgoing SMS failed, also Internet not working, i tried several methods to solve like reset network setting, reset all setting, factory reset, SIM card remove again insert etc. but still same problem facing. i search every where like social media, apple support as well as to carrier support, but still not get proper solution.

Oct 19, 2025 9:33 AM in response to ornelle96

Actually I am facing a bizarre issue after upgrading to iOS 18.6 and even in iOS 26.0.1, I hear a hum in ear piece / speaker / Bluetooth headset when I make an outgoing call. Don’t hear a ring. When called party connects, my timer starts but I can’t hear. On disconnecting I can hear the operator message. Have tried all available solutions like network settings reset and hard restart but am able to successfully make calls for sometimes and then the hum reappears. Issue is resolved by enabling airplane mode as well but for limited time. Don’t face issue on incoming calls and WhatsApp calls.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Outgoing call and cellular internet issues after iOS 26 update on iPhone 14 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.