Level 1

22 points

iOS 26 Call Screening not working

I’m trying to use the new Call Screening feature in iOS 26 but it doesn’t activate. I’m in Mexico, my phone language is set to Spanish (Mexico), region is Mexico, Apple Intelligence is on, Siri is on and it's language is set to Spanish (Mexico), and I’ve enabled the call screening option that asks the caller to state a reason for the call.

When I receive calls from unknown numbers it just rings normally without screening. I’ve restarted the phone and checked settings several times.

Apple’s feature availability page says Call Screening is available in Mexico, so I’m not sure what I’m missing.

iPhone 15 Pro, iOS 26

Posted on Sep 16, 2025 2:38 PM

Top-ranking reply

ola100

Level 1

8 points

Posted on Oct 14, 2025 5:26 PM

Me too — ‘Ask Reason for Calling’ doesn’t work on iOS 26 when Low Power Mode is on. It works fine once I turn Low Power Mode off.

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24 replies

Mandapm

Level 1

14 points

Oct 3, 2025 4:48 AM in response to Stuart Ferreyra

It’s not working and never has for me either. I’ve tried all the recommendations. Even called Apple and they didn’t know what was going on. No solution provided. It’s really frustrating.

Oct 10, 2025 1:54 AM in response to J_S3

I am using 16 pro max.

Version- 26.0.1

Unknown callers are not getting screened for me too. On my wife’s phone , her having the same model , it is working pretty well

DJ-R

Level 1

26 points

Oct 12, 2025 7:07 AM in response to kumudjain31

Same thing here for Canada. 16 Pro Max on 26.0.1 call screening isn’t working.

Dec 8, 2025 2:28 PM in response to J_S3

This doesn’t work. The robo caller just starts leaving their message and Siri thinks they’re responding so it lets it go through to voicemail and doesn’t completely block the caller as spam.

Feb 3, 2026 10:21 AM in response to J_S3

I need update my iPhone7 new futures and all problems Solouve please

Feb 3, 2026 11:52 AM in response to nazmul109

nazmul109 wrote:

I need update my iPhone7 new futures and all problems Solouve please

The lastest version of iOS that the iPhone 7 supports is iOS 15.8.6. What version are you currently running?

Daven_

Level 1

4 points

Sep 24, 2025 12:09 PM in response to J_S3

It worked for me when I switched the main iPhone language to Spanish and selected "Solicitar motivo de la llamada".

It appears to only work if you set up the iPhone main language to spanish. I normally use my phone in english. But the screening only appeared when I switched the main language to spanish.

I hope Apple adds the ability to configure the screening language independently of the iPhone main language.

Sub0X

Level 1

8 points

Sep 27, 2025 10:34 AM in response to J_S3

Same issue here as well in the US on iOS 26 with the iPhone 15 Pro Max. Main region language is set to the US with English as the primary language. All unknown numbers directly rings immediately or goes to voicemail with the call screening failing to work despite selecting it in settings. This worked fine on iOS 18. Hope Apple fixes this bug soon.

Oct 7, 2025 7:23 AM in response to Stuart Ferreyra

On the original iOS 26 it seemed to work and then once I updated to iOS 26.0.1 spam calls just began ringing as normal. I actually had to turn on the silence option so now spam callers just automatically get sent to voicemail but I did like the ask reason for calling.

iOS 26 Call Screening not working