iOS 26 Call Screening not working

I’m trying to use the new Call Screening feature in iOS 26 but it doesn’t activate. I’m in Mexico, my phone language is set to Spanish (Mexico), region is Mexico, Apple Intelligence is on, Siri is on and it's language is set to Spanish (Mexico), and I’ve enabled the call screening option that asks the caller to state a reason for the call.


When I receive calls from unknown numbers it just rings normally without screening. I’ve restarted the phone and checked settings several times.


Apple’s feature availability page says Call Screening is available in Mexico, so I’m not sure what I’m missing.

iPhone 15 Pro, iOS 26

Posted on Sep 16, 2025 2:38 PM

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Posted on Oct 14, 2025 5:26 PM

Me too — ‘Ask Reason for Calling’ doesn’t work on iOS 26 when Low Power Mode is on. It works fine once I turn Low Power Mode off.

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26 replies

Feb 3, 2026 10:13 AM in response to Mac-City

Mac-City wrote:

iOS 26.2.1 Ask reason is letting spammers right through after stating they are trying to help me with my google account.

That's not the way it works. The caller is asked for their name and the reason for their call. If they give it, you have the option of taking the call. So far, the robocallers can't seem to respond and the call just ends.

Is this feature completely broken now? Call's not accepted by me should be going straight to voicemail and not ringing, and with the first version it did, but updates broke this feature.

You can still have that if you want. Settings>Apps>Phone>Screen Unknown Caller>Silence.

Sep 24, 2025 12:09 PM in response to J_S3

It worked for me when I switched the main iPhone language to Spanish and selected "Solicitar motivo de la llamada".


It appears to only work if you set up the iPhone main language to spanish. I normally use my phone in english. But the screening only appeared when I switched the main language to spanish.


I hope Apple adds the ability to configure the screening language independently of the iPhone main language.

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iOS 26 Call Screening not working

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