iOS 26: Contact posters cannot be removed and “Phone” storage balloons (~3 GB) — severe regression

Problem summary


On iOS 26, Contact Posters (contact photos/posters) that are set cannot be removed or reverted to the default/basic avatar. The only way to remove a poster is to delete and recreate the entire contact. In addition, the system’s Phone storage usage grows unexpectedly large (I measured ~3 GB) after setting posters for only four or five contacts. These issues together create poor usability and unnecessary storage waste.


Steps to reproduce


  1. Device / OS: iPhone 16 Plus / iOS 26.0
  2. Set a Contact Poster (system or custom image) for a contact.
  3. Attempt to remove the poster or restore the default avatar in the contact/poster editor — there is no “Delete poster / Restore default” control.
  4. Check storage: Settings > General > iPhone Storage > Phone — the Phone app’s storage usage is significantly increased (approx. 3 GB in my case).


What I tried (brief)


  • Looked for a poster deletion option in the contact and poster editor; none found.
  • Restarted device and rebuilt indexes — no meaningful change.
  • Deleted and re-added the contact: this removes the poster but is an impractical/workaround solution.


Suggested fixes (concise & actionable)


  1. Add an explicit “Delete Poster / Restore Default” control in the Contact Poster editor (or restore the previous swipe-up delete interaction).
  2. Allow removing or replacing a poster without deleting the contact.
  3. Optimize poster storage: deduplicate, compress, and cache posters on demand; provide a settings path to clear contact media (Settings > Storage > Phone > Clear Contact Media).
  4. Fix the underlying persistence/cache logic that causes the Phone app’s storage to grow to GB levels and document temporary cleanup steps in release notes.


Severity


High — the change removes a basic, previously available interaction and causes substantial storage bloat from a small number of posters. This impacts usability and storage-constrained users and should be prioritized.

iPhone 16 Plus, iOS 26

Posted on Sep 19, 2025 1:24 AM

Reply
19 replies

Dec 24, 2025 11:46 AM in response to v2nayeah

I'm so glad to have found your post. I thought I was going crazy. I can add that I tried to replace just the contact picture of a contact through Mac OS Contacts, and while it appears to work, the moment I click save, I see the poster and a "glass bubble" with initials, not the picture I chose. Re-creating the contact is impractical because some of mine have many entries, and deleting will also remove references to made and received calls.

I didn't ask for posters and wish they'd never "forced" this.

Dec 2, 2025 6:41 AM in response to v2nayeah

Here’s a new issue.

I just upgraded to iOS 26 last night

When I scroll down to the bottom of my contact the poster color is extended all the way down to notes.


This happens on contacts that didn't even have a poster!!!


For an older person who needs good contrast having dark gray blue where the white area used to be makes things very hard to see!

Dec 2, 2025 6:45 AM in response to VKarnes

VKarnes wrote:

Here’s a new issue.
I just upgraded to iOS 26 last night
When I scroll down to the bottom of my contact the poster color is extended all the way down to notes.

This happens on contacts that didn't even have a poster!!!

For an older person who needs good contrast having dark gray blue where the white area used to be makes things very hard to see!

Contact legibility, white on grey for example, is not solvable without adding a contrasting contact photo .

You can put in a feature request here https://apple.com/feedback eg please make contacts readable!

Feb 3, 2026 5:32 AM in response to VKarnes

When it comes to IOS updates Apple have decided that an emoji or a background colour, etc. is the best they can do. If I was 5 years old I might think this is good and if you are 5, no problem.

But how about a choice? I would like black lettering on a white background but that is not available.

And even if you did like the 'M&M' approach, the colours are similarly dull and repetitive. Try changing

everyone in your contacts to make your day. Workaround advice is available but not to achieve what

Apple should have known - hours spent trying find some solution is about as bad as public relations and marketing can get.

I've been using Apple products since the early 80s and each change has taken some getting used to.

But not these latest examples. Perhaps it's time for a real update to remove the needless 'improvements'.

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iOS 26: Contact posters cannot be removed and “Phone” storage balloons (~3 GB) — severe regression

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