I am unable to set up my iPhone 17 Pro after multiple resets

Apple needs to stop pretending like there’s no issue with the 17 rather than to blame customers. Then when asked for a replacement they refused because I hadn’t brought the original box and charging cord.

drdonnawoods wrote:

Apple needs to stop pretending like there’s no issue with the 17 rather than to blame customers. Then when asked for a replacement they refused because I hadn’t brought the original box and charging cord.

That is a requirement to return any device purchased from Apple. Contained in the link below, is the following:

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple:

• You have 14 calendar days to return an item from the date you received it.
• Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
• Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Returns & Refunds - Shopping Help - Apple

Have you managed it yet!? I've got the air and when I type Apple password in it just won't do anything and fails the transfer! 😩

I’m having the same issue I called the support team at apple and he said to keep trying they are working to get it sorted asap! I thought it was something I was doing at first!!!

As someone who sells these phones I can tell you the issue is NOT resolved.

[Edited by Moderator]

Wrong; I am facing this issue as we speak! Looping when trying to do Quick Start!

I have exactly the same problem

Terrible resolution too, restore to a back up more than 2 weeks old because it said the most up to date wasn’t compatible with iOS 26 even though they was the same version on both phones

ShaneStigH wrote:

Thank you thought it was me, was about to send it back haha

Nah, just wait. You can be assured, Apple is working as fast as they can to get all systems running smoothly so people can set up their new phones. Mine are on a truck and should be according to the delivery map be arriving soon.

Update.

After managing to contact Apple support via chat on my iPad it’s just started working. That’s after Apple blaming my WiFi set up and wanting to phone me - even though I told them I have no phone now they messed up the set up. He admitted then then they’ve had problems all day!!!

Rebooting router worked. Just had a 2 hour long text exchange with apple. Set up wouldn’t work till I used hotspot, then same again later with eSIM. Strangely some websites would load, others didn’t. Instagram was fine but twitter wasn’t etc. Apple support page had “cannot connect to server”. Anyway, long story short, a restart of my router fixed it. Strange as every other phone in the house works fine and I set up a 16 pro max only a few months back with no issue on the same network. I definitely think there’s an issue in the iPhone 17 software somewhere as there’s plenty of people having this issue.