locked out of my iphone

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Level 1

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locked out of my iphone

hi everyone i have a problem with my iphone at first i bought this iphone from a relative but they forgot their icloud password i figured it out and got to reset it but when i try to sign it out of my phone to use my own icloud it wont i searched a little on the internet i found out that resetting it might delete the account from the device but now i have the apple id and the password but it wont let me in for once it says the account has been disabled for security reasons and then it became wrong icloud account i checked on my pc i found that my iphone is still connected to the old icloud but i couldnt get in in any possible way please help me !

iPhone 13 Pro Max, iOS 18

Posted on Sep 19, 2025 1:19 PM

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Answer 1

Sep 19, 2025 1:23 PM in response to soula193

Resetting the phone does not remove the account. With too many failed attempts to enter the Password, it will be locked for security reasons. You will need to gain access to the account and may need your relative to do that since it is their account. It would require a password reset.

If your Apple Account is locked, not active, or disabled - Apple Support

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Answer 2

Sep 19, 2025 2:08 PM in response to soula193

You should get your own account and not use a different person's account, even if they are not using it anymore. That is against the terms of use of Apple's services.

Legal - iCloud - Apple

E. No Resale of Service

You agree that you will not reproduce, copy, duplicate, sell, resell, rent or trade the Service (or any part thereof) for any purpose.

This is what should have been done What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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locked out of my iphone

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