My iPhone 17 Pro Max order is still under processing

Hello all, is there anyway who bought the iPhone 17 Pro Max and the status still stuck in processing since September 12th?



[Re-Titled by Moderator]

Original Title: Iphone 17 pro max shipping status

iPhone 17 Pro Max

Posted on Sep 20, 2025 9:32 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2025 2:16 PM

Hi, this is not Apple Support. Apple and Apple Support do not participate here. Everyone posting and commenting are fellow Apple users, just like you. No one here has access to your personal or financial information. Please contact Apple Support to inquire about your order.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support

67 replies

Oct 28, 2025 6:07 AM in response to Jeff Donald

Apple - This is the link they sent me when I questioned it -

https://www.apple.com/sg_smb_5200/shop/help/returns_refund


iPhone/iPad return policy

If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). Please visit online Order Status or call 1800-MY-APPLE to request a return. The iPhone/iPad must be returned in the original packaging, including any accessories, manuals, and documentation.

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My iPhone 17 Pro Max order is still under processing

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