Hello all, is there anyway who bought the iPhone 17 Pro Max and the status still stuck in processing since September 12th?
[Re-Titled by Moderator]
Original Title: Iphone 17 pro max shipping status
iPhone 17 Pro Max
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Every 2 days I get an update that the shipping date has changed and the morning of that date I get another text and email that state 2 more days - I literally have 9 emails stating a new delivery date. Apple support is a joke - waited on hold for 48 min to get moved to an escalation team waited 28 min for someone to tell me they have the phone so they can't do anything, but I can return it after I receive for a refund minus a 15% restocking charge Todays email:
iPhone 17 Pro Max
Arrives Oct 30
We're getting ready to ship your order. We'll email you the delivery information once it ships.
That was the link sent to me via the order support escalation team when I called to try and cancel my order (which they claim is in process (meaning they have the product and its just awaiting shipping - their words) - where I declared absolute BS or I wouldn't have had the arrival date change notifications 10 times. I ordered an unlocked iphone17 pro max 512GB full price via apple.com literally within 3 min of the release date/time in the US
It’s simple they take as many orders as come in without really having the supply of phones on hand knowing they will get more and they just keep pushing ship dates back until they receive the phones it’s crazy. I ordered mine from Verizon two days ago on October 5th and already received it this morning at 9 am on October 7th the iPhone 17 Pro Max in cosmic orange and she’s so pretty 😍 I must have got lucky
No. Says 25th in Apple, however UPS says "Estimated delivery date will be available when UPS receives the package". It's in the Label Created step
apple says 25th arrives and yes. Arrives in that date at 11 am. UPS pickup the iPhone at 10 pm at Lebanon TN, and all the night travel to Miami. At the other day they delivered
I placed my order sept 25th, its still processing I haven't received a charge yet and yet it arrives oct 17th.
When was the card charged? Generally that is an indicator that the device is ready to be shipped.
There are surely plenty of people who have an order in processing. You were given a date range when you can expect your phone to be delivered. It will remain in processing until just before it is shipped, when the status will change from Processing to Preparing to Ship, then soon after that shipped. When it ships, Apple will send you a tracking confirmation.
I ordered one on pre-sale day an hour and a half after it became available. Yesterday, the message changed to preparing for shipping. My delivery time is September 24-29. My card was charged yesterday. Is it possible I'll receive it tomorrow? It says, "When your order ships, we'll send you tracking information."
Today it changed to shipped, Apple says the delivery date is tomorrow, however UPS says "Estimated delivery date will be available when UPS receives the package". It's in the Label Created step. Do you know if it matches Apple's delivery date, which is the 25th? Or will they not comply with what is shown on the UPS website?
Mine has the exact dates… exact phone as well.. I ordered mine 5 minutes into the presale.. with original delivery date of 19 september and it was changed on the day it was supposed to be delivered to october 10-17.. Apple doesn’t care!
I preordered mine on the 09/17 and it says that it will be delivered between 10/10-10/17 yet my phone hasn’t shipped or hasn't changed from processing. They have tomorrow and Friday to prepare to ship it i guess hopefully it does.
I ordered 2 orange 17 PM's on Sep 26th and I have the same shipping window. although I ordered through AT&T, one of them already got here like a week or 2 ago and I'm getting impatient for the 2nd one
LCanada844 wrote:
I ordered 2 orange 17 PM's on Sep 26th and I have the same shipping window. although I ordered through AT&T, one of them already got here like a week or 2 ago and I'm getting impatient for the 2nd one
What did AT&T say when you contacted them about it?
The last time I ordered a phone from AT&T was 2 years ago. It was basically stolen from the shipping dock at their warehouse. Took 2 months to resolve it. Never again.
KiltedTim wrote:
LCanada844 wrote:
I ordered 2 orange 17 PM's on Sep 26th and I have the same shipping window. although I ordered through AT&T, one of them already got here like a week or 2 ago and I'm getting impatient for the 2nd one
What did AT&T say when you contacted them about it?
The last time I ordered a phone from AT&T was 2 years ago. It was basically stolen from the shipping dock at their warehouse. Took 2 months to resolve it. Never again.
Similar experience ordering from AT&T as well. I now ONLY order my iPhone's from Apple directly.
My iPhone 17 Pro Max order is still under processing
