Face ID is not working on iPhone XR running iOS 18.7

It first started with it having an issue with recognising me (it was slow), so I eventually tried to set up an alternative appearance, and it wouldn’t let me set it up (I was just stuck at the stage where I have to position my face in the camera… I tried doing that for an hour and it wouldn’t seemingly recognise me so I can get to tilting my face). I reset it and tried to start afresh, but I encountered the same problem.


Model: iPhone XR

iOS version: 18.7


[Re-Titled by Moderator]

Original Title: Face ID Not Working on IOS 18.7

iPhone XR, iOS 18

Posted on Sep 21, 2025 12:32 AM

Reply
3 replies

Sep 21, 2025 12:35 AM in response to uppityafrican

"Face ID Not Working on IOS 18.7: It first started with it having an issue with recognising me (it was slow), so I eventually tried to set up an alternative appearance, and it wouldn’t let me set it up (I was just stuck at the stage where I have to position my face in the camera… I tried doing that for an hour and it wouldn’t seemingly recognise me so I can get to tilting my face). I reset it and tried to start afresh, but I encountered the same problem."

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Troubleshooting Face ID:

Overview these two links:


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Face ID is not working on iPhone XR running iOS 18.7

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