iPhone 17 Pro Max – Static / hissing noise from speaker while charging

I’ve had two devices both the blue and silver 512gb did it on both latest one just been returned as they identified it as being faulty, happens when you scroll and open keyboard etc and 26.1 didn’t fix it, awaiting for a replacement device

I'm sorry, this is the first time that I've seen this. I tried to duplicate your issue with my iPhone 17 Pro Max and was unable to hear the noise you describe. I couldn't hear anything, sorry. You are welcome to contact Apple Support or make a Genius Bar appointment at the nearest Apple Store to have them listen if you can duplicate the issue. If you purchased from an Apple Store, you have 14 days to return the device, no questions asked.

gaurPrak wrote:

@Apple, can you please officially provide the explanation and solution?

Apple don’t read these posts, they just pay the rent and moderate. Report it as a bug at https://apple.com/feedback and if enough reports are received they will investigate.

I’ve just submitted a report on the Apple page only took 30 seconds. If enough of us do this hopefully they can issue a fix or some clarity on optimising settings to avoid this truly irritating issue.

Jerryto wrote:

Exactly mines does the same 16 Pro Max 256GB I also noticed that when using a wireless charger you can hear like a dial up sound maybe the coil sensing sound but yeah same problems as you

Ignore it, it seems to be normal.

Same issue, hissing sounds from left speaker when charging. Not impacted by the level of volume set. My guess is electrical interference from the electronics inside, due to a shielding issue or ground loop.

I’m experiencing the same issue with my 17 Pro Max, which I picked up earlier this week. When the phone is charging and the screen is on, there’s a constant hissing noise coming from the bottom. The sound gets even louder when the camera is active — loud enough that the camera mic actually picks it up in video recordings.

Interestingly, it seems like this isn’t new. Every time a new iPhone launches, there are similar reports. For example, here’s a thread about the iPhone 12 Pro having the same issue: iPhone 12 Pro Static Noises - Apple Community.

I’m not sure if that turned out to be a software or hardware problem back then, but you’d think Apple might have learned a thing or two over the years, lol. I also checked social media across different regions, and it seems this issue is pretty widespread.

Hopefully this gets resolved soon… otherwise, I might have to return it next weekend.

Just for the

0xBUG wrote:

This is a big widespread problem happening on all iPhones and Apple has not even made a comment or addressed it? Not good enough! This ain’t the only problem either it’s been an influx of problems after problems….

Anyone have any updates?

Just for the record Apple very rarely talks publicly about issues like this. It’s just not how they operate. If you open a support ticket and escalate your issue to higher support levels, support will individually address the issue. But a public statement, not a chance.

Apple Support Communities are not Apple Support. Apple and Apple Support do not participate in the communities. Everyone posting and commenting are fellow Apple users just like you.

Apple does not comment publicly on service issues. You’re welcome to reach out to Apple. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394

Contact Apple for support and service - Apple Support

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If you want a response from Apple open a support ticket on your device and escalate the issue so it gets to engineering. Good luck.

We need an official response from Apple on this matter. It is unacceptable that there are so many reports and no comment from them on the issue. Yesterday, I went to the Apple Store in Mexico City, and they refused to give me a replacement because they still don't have any replacement devices here. They only mentioned that they had “investigated” and that there are already several cases mentioning the same thing and that they would be waiting for a statement, but there is no date for this.

Sorry for the question but couldn’t quickly see the answer? If you charge wirelessly do you hear the same hiss from the speaker?

You may hear other slight noises because it’s the nature of wireless charging, but specifically speaker hiss?

Yes, these are standard questions they ask in this case. Then they want photos of the phone, cable and power adapter. Next are videos of it being connected to the charger and disconnected. Unfortunately, after that there's no new relevant information.

I believe that people who sent back phones with a defect can insist on the cause and a detailed analysis, reproduction of the problem and whether the problem is attributed to software/hardware issue.

Also, remember that there are actually two issues with the noise:

• from the left speaker while charging,
• from the top of the phone after launching the camera (+ audible noise when playing back the video).

So double check if you're experiencing only one issue or all of them. If you've reported more than one, they may have prioritized only the charging issue, which as you can see is ongoing - so remind them of the second issue.

Me too! Like this case Crackling charging noises during high pow… - Apple Community

Muted the speaker but still heard noises when using app like AppleTV, Gaming the others apps high consuming power. No matter charging or not.

Came back from Genius Bar. The technician confirmed it is most likely a software problem. He check all functions, all normal.

Just make sure you all report it as a bug or nothing will be fixed https://apple.com/feedback