iOS 26 update breaks personal hotspot on iPhone 16 Pro Max

Hello,




After updating my iPhone 16 Pro Max to iOS 26, I can no longer use Personal Hotspot. In Settings, the option shows as “Personal Hotspot – Off” and it is grayed out.




I already tried:





  • Restarting the iPhone


  • Turning Airplane Mode on/off


  • Resetting Cellular and Wi-Fi connections


  • Updating Carrier Settings (no update available)


  • Changing Hotspot password and device name





But the issue is still there. My carrier plan includes hotspot, and it was working normally before updating to iOS 26.




Is anyone else facing the same issue? Any fix or workaround until Apple releases a patch?


[Re-Titled by Moderator]

Original Title: Personal hotspot

iPhone 16 Pro Max, iOS 26

Posted on Sep 23, 2025 12:33 PM

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Question marked as Top-ranking reply

Posted on Oct 5, 2025 11:35 AM

I had the same issue and after trying a lot of things the following worked for me i hope it helps.


1- Go to settings > cellular > cellular data network 

2 - Caution here i don’t know what it might cause but I turned off “Use carrier settings”

3 - I filled out APN on cellular data section and scrolled down and on Personal Hotspot section the APN field was empty too and i filled out my carriers APN. 


Thats it when i went back the personal hotspot is not grayed out anymore and i can use it like before. 

Similar questions

78 replies

Nov 12, 2025 7:05 AM in response to Onetwo3thedude

What nonsense! I’m sorry you have a problem, but probably 100 million iPhone16 users do NOT have a problem. I don’t. So you need to troubleshoot the problem with YOUR PHONE. Apple can’t help unless you arrange for Apple to test and evaluate it.


As a start, Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

Oct 2, 2025 9:14 AM in response to Gobbledee

VPN is not responsible for ALL connectivity issues, only about 90% of them. So deleting the VPN profile (not the app) is a first troubleshooting step for any connectivity issue. If yours is among the other 10% then additional troubleshooting is required.


And, as Bob Timmons posted, using a VPN is LESS secure than not having a VPN→VPN: What you need to know - Apple Community

Oct 4, 2025 7:41 AM in response to MmFf05

Installed IOS 26.0.1 on October 4th and also noted that the Personal Hotspot is greyed out and inaccessable on Iphone 16 Pro Max. Worked before on IOS 18.x.x


Not a VPN issue, carrier issue, or configuration issue. IOS 26.0.1 broke this feature. Hopefully Apple will pay attention to this thread and fix the issue for the Iphone 16 with eSim's.

Oct 5, 2025 11:47 AM in response to MatrixPC

Just for the record, and so you can be proactive, Apple Support does not participate in the forums or review the threads. In fact as a former Apple employee, we were prohibited from even visiting the forums.


If you want Apple to “pay attention” to the issue, open a support ticket and follow up every week until the issue is escalated to engineering.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple

Mar 19, 2026 10:21 AM in response to trigalpad

trigalpad wrote:

Actually, whether it’s Apple or not faults, the problem appears to be after the update, for a lot of people including me. Stop saying it’s a problem related to VPNs, please. The issue is that, whichever the case, there’s a new field for the APN now, one for the mobile connection and another for the internet sharing as hotspots, and this field is not automagically filled for every user/carrier. Who cares about the guilty? But the greyed button on the Apple UI is not giving a clue about what is happening, and this is anything but helpful. That’s it. This is the meaning behind this thread.

Mr. Finch's opinion is just as valid and appropriate as yours (or anyone else's here).

Stop complaining if this is not your case; you’re spamming, and someone has to tell you this. Stop.

That's not up to you. Unless the Hosts decide that Mr. Finch has violated the terms of use, he may continue to post as he sees fit. Even if you personally don't like it.

May 9, 2026 11:34 PM in response to MmFf05

I have the same issue. iPhone 16 Pro Max. Never used any VPN so the answers around that don't help and unfortunately, I do not see any options around "Use carrier settings" in my phone.


I have both called and visited (in person) my carrier and they performed troubleshooting steps:

1- Soft and Hard restarts

2- Resetting Network Settings

3- Deleting and pushing e-SIM


I made an appointment in an apple store and they did not find anything wrong with the *hardware* so they recommended I should do a factory reset.


I went to the "Erase all content and settings" options and performed the steps, then restored it. Did not resolve the issue.

The next step I was to set my phone on DFU and attempt a restore, after a couple of tries, still no luck.

Jul 31, 2026 8:36 AM in response to GrantG144

GrantG144 wrote:
I would be having the problem you are having
I tried after reading below toggling Airplane Mode on off resetting internet connectivity twice turning the phone line off on
I conclude the problem would be the carrier after reading below
I currently have iOS 26.6
Could you explain to me eSIM APN
Do you know more

One thing to check: do you have Bluetooth turned on? It is required to use the personal hotspot.

Sep 28, 2025 11:50 PM in response to MmFf05

For personal hotspot to function. The iPhone or iPad requires only one of the following with an active cellular signal:


Bluetooth ON


USB cable connected directly to device


WiFi enabled on the iPhone AND disconnected to local WiFi

(In Settings/WiFi Tap on the WiFi with the blue check if on a local WiFi to disconnect )


Also try to toggle “Personal Hotspot/Allow Others to Join” in Settings

Sep 30, 2025 6:38 AM in response to MmFf05

Same issue. And no, removing VPN not only fails to fix this issue, but is also an absurd recommendation from a security standpoint, especially if you ever use public WiFi (like sitting in an airport).


Hotspot was one of my most used features prior to getting the iOS 26 update. It’s now greyed out and no amount of restarting, resetting network settings, uninstalling VPN profiles, or any of these other suggestions work.


This absolutely started with the hideous iOS 26 update.

Jan 15, 2026 3:40 PM in response to Shazam1016

What do you want Apple to do for a problem with your iPhone that is not a problem on hundreds of million of other iPhones?


what Apple did was tighten security for Personal Hotspot. Previously any device on your Apple ID or anyone in your family group could turn on the personal hotspot on your phone remotely, and you could not prevent it. There were a large number of complaints about this security risk. The fix is to turn on personal hotspot on your iPhone, log in using the password on any device that you want to have access, an it will remember that for the future.


if you also have VPN installed on your iPhone completely remove it including the VPN profile.

iOS 26 update breaks personal hotspot on iPhone 16 Pro Max

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