iOS 26 update breaks personal hotspot on iPhone 16 Pro Max

Hello,




After updating my iPhone 16 Pro Max to iOS 26, I can no longer use Personal Hotspot. In Settings, the option shows as “Personal Hotspot – Off” and it is grayed out.




I already tried:





  • Restarting the iPhone


  • Turning Airplane Mode on/off


  • Resetting Cellular and Wi-Fi connections


  • Updating Carrier Settings (no update available)


  • Changing Hotspot password and device name





But the issue is still there. My carrier plan includes hotspot, and it was working normally before updating to iOS 26.




Is anyone else facing the same issue? Any fix or workaround until Apple releases a patch?


[Re-Titled by Moderator]

Original Title: Personal hotspot

iPhone 16 Pro Max, iOS 26

Posted on Sep 23, 2025 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2025 11:35 AM

I had the same issue and after trying a lot of things the following worked for me i hope it helps.


1- Go to settings > cellular > cellular data network 

2 - Caution here i don’t know what it might cause but I turned off “Use carrier settings”

3 - I filled out APN on cellular data section and scrolled down and on Personal Hotspot section the APN field was empty too and i filled out my carriers APN. 


Thats it when i went back the personal hotspot is not grayed out anymore and i can use it like before. 

53 replies
Question marked as Top-ranking reply

Oct 5, 2025 11:35 AM in response to MmFf05

I had the same issue and after trying a lot of things the following worked for me i hope it helps.


1- Go to settings > cellular > cellular data network 

2 - Caution here i don’t know what it might cause but I turned off “Use carrier settings”

3 - I filled out APN on cellular data section and scrolled down and on Personal Hotspot section the APN field was empty too and i filled out my carriers APN. 


Thats it when i went back the personal hotspot is not grayed out anymore and i can use it like before. 

Sep 23, 2025 2:10 PM in response to MmFf05

MmFf05 wrote:

I already contacted my carrier and they confirmed that my account and plan support Personal Hotspot, and there are no issues on their side.

That's good. Lots of people think that because the plan includes the hotspot, it must be working. Or must be properly set up on their account. And those things are not always true.


In addition to Lawrence's suggestions, you might also try resetting your network settings. The only thing it deletes are your saved WiFi passwords.


Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings.


It's all the way down at the bottom of the Settings>General screen.

Nov 12, 2025 7:05 AM in response to Onetwo3thedude

What nonsense! I’m sorry you have a problem, but probably 100 million iPhone16 users do NOT have a problem. I don’t. So you need to troubleshoot the problem with YOUR PHONE. Apple can’t help unless you arrange for Apple to test and evaluate it.


As a start, Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

Sep 30, 2025 7:16 AM in response to Gobbledee

Gobbledee wrote:

Can you please stop suggesting users compromise the security of their phones by deleting VPN profiles?

Lots of people don't really understand VPNs and think they add to security in ways they do not. Deleting VPNs does not compromise security.


Don't Use VPN Services


This wasn’t an issue before iOS 26, and it should not be an issue now. Besides, your solution simply does not work.

Yes, it quite possible that a VPN wasn't properly updated to run under iOS 26 and that would cause a problem. And yes, removing them has resolved the problem for some people.


It is likely that what we're seeing is different problems with the same symptoms.


I strongly recommend you update to iOS 26.0.1.


Oct 4, 2025 7:41 AM in response to MmFf05

Installed IOS 26.0.1 on October 4th and also noted that the Personal Hotspot is greyed out and inaccessable on Iphone 16 Pro Max. Worked before on IOS 18.x.x


Not a VPN issue, carrier issue, or configuration issue. IOS 26.0.1 broke this feature. Hopefully Apple will pay attention to this thread and fix the issue for the Iphone 16 with eSim's.

Oct 2, 2025 9:14 AM in response to Gobbledee

VPN is not responsible for ALL connectivity issues, only about 90% of them. So deleting the VPN profile (not the app) is a first troubleshooting step for any connectivity issue. If yours is among the other 10% then additional troubleshooting is required.


And, as Bob Timmons posted, using a VPN is LESS secure than not having a VPN→VPN: What you need to know - Apple Community

Sep 30, 2025 6:38 AM in response to MmFf05

Same issue. And no, removing VPN not only fails to fix this issue, but is also an absurd recommendation from a security standpoint, especially if you ever use public WiFi (like sitting in an airport).


Hotspot was one of my most used features prior to getting the iOS 26 update. It’s now greyed out and no amount of restarting, resetting network settings, uninstalling VPN profiles, or any of these other suggestions work.


This absolutely started with the hideous iOS 26 update.

iOS 26 update breaks personal hotspot on iPhone 16 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.