I can’t use air print any more on my phone or iPad, I updated to 26 and that hasn’t helped, also checked my old phone which is still in 15 and that won’t work either! Help!
[Re-Titled by Moderator]
Original Title: Air print not working
iPhone 14 Pro Max, iOS 26
Sorry, I spoke too soon. This worked!
For others that may have the same trouble... I wasn't able to update the firmware via the Web Server via "check for updates" but by following the instructions on page 3 of this PDF:
https://www.support.xerox.com/en-us/product/versalink-c405/content/141113
and downloading the new firmware from this link:
https://download.support.xerox.com/pub/drivers/VLC405/SPs/win10/ar/VLC405_PL8-R10.pdf, it worked.
Your directions pointed me in the right direction to figure this out.
Thanks!
Sorry, I spoke too soon. This worked!
For others that may have the same trouble... I wasn't able to update the firmware via the Web Server via "check for updates" but by following the instructions on page 3 of this PDF:
https://www.support.xerox.com/en-us/product/versalink-c405/content/141113
and downloading the new firmware from this link:
https://download.support.xerox.com/pub/drivers/VLC405/SPs/win10/ar/VLC405_PL8-R10.pdf, it worked.
Your directions pointed me in the right direction to figure this out.
Thanks!
Huey2Huey wrote:
Finally found a solution - took my printer back to factory settings and reinstalled everything and now it works with my Apple devices. I suspect the big upgrade to 26.1 knocked the settings out and you have to start again
At least AirPrint is back working again
Some printers have no means to update their own self-generated certificates, meaning they can present an expired certificate. Among other issues. A network reset (of the printer itself, in the printer) or a full reset (of the printer, on the printer) will usually clear that.
Yff13 wrote:
Hello, I have the same issue with my iPhone 17 Pro Max on IOS 26.0.1 : impossible to print via AirPrint on my printer Xerox C405. I can print with all my other devices (iPhone 15 Pro Max on IOS 16, iMac on MacOS 26, ...).
I tried to switch off everything and restart but it doesn't work
Okay, thank you for including the printer model.
Is this VersaLink C405 Color Multifunction Printer running the firmware from early September? Xerox has all sorts of downloads for this printer, and I’m not sure which of the various firmware-related updates listed there are appropriate here, but there is a new service pack (apparently containing firmware?) from September 9th, 2025:
https://www.support.xerox.com/en-us/product/versalink-c405/downloads?platform=win10x64&language=en
The printer manual has information on using the embedded web server within the printer to perform a firmware update, and that may be the easiest path to get the right firmware loaded for this printer. See page 200 here:
eljayjay wrote:
Yes, have been speaking with the broadband company and Apple and done all the resets suggested, turned phones off and on and the same with the printer and WiFi. I can print from the Epson app and from my laptop just nothing from the Apple products. The printer is an old one but works fine WF2750
Is the Epson WorkForce WF-2750 (and not WF-2750DWF?) firmware current? Version JP24K1, apparently. Maybe newer.
The docs here are atrocious, and the myriad Epson country websites unhelpful, so I’m not quite sure how to update the firmware.
Some of the WorkForce printers have a web interface for managing aspects of the printer, and that seems to be a potential path for updates. Use Safari or another browser, and see if you can access the printer using the printer’s own IP address. The printer control panel can potentially print a network status sheet, with the IP address included there.
Thank you very much! That's it.
After installing “Xerox VersaLink C405 Service Pack 68.83.11” on the printer, Airprint is working again! :)
rgcarterdc wrote:
I'm having the same issue....
Which vendor and specific model printer?
Have you restarted both your printer, and your Wi-Fi router?
Checked for new firmware for the printer, and for the Wi-Fi router?
Finally found a solution - took my printer back to factory settings and reinstalled everything and now it works with my Apple devices. I suspect the big upgrade to 26.1 knocked the settings out and you have to start again
At least AirPrint is back working again
Which vendor and specific model printer?
Have you restarted both your printer, and your Wi-Fi router?
Checked for new firmware for the printer, and the Wi-Fi router?
Thank you very much! That's it.
After installing “Xerox VersaLink C405 Service Pack 68.83.11” on the printer, Airprint is working again! :)
I had the same problem with the same printer and an iPhone 16. Finally powered off the printer by disconnecting the power cord and when plugged back in it rebooted. After that I was able to print from both my iPhone and iPad. Hope this helps!
bgre wrote:
since the upgrade to ios 26 i cannot airprint anymore from my iphone 16 pro max.
it is an HP Envy Insipre 7900. i can see it but it doesn’t print, also not working when using the hp app
The printer web interface is described on page 23, and the firmware update info is on page 24: https://h10032.www1.hp.com/ctg/Manual/c07773131.pdf
Connect to the web interface, view the printer settings and firmware version there, and confirm the current version is loaded.
After installing “Xerox VersaLink C405 Service Pack 68.83.11” on the printer, Airprint is working again! :)
franz284 wrote:
I have the same problem!
On all iPhones > iOS 26, I can select the “Xerox Versalink 405” printer.
Presumably < iOS 26, not > iOS 26.
And I see a B405, C405, and C405/DN, and don’t know how similar these models are.
I've tried everything without success:
Restarted the printer, reset the network settings on the iPhone.
Have you checked the printer firmware version, and for the Wi-Fi router?
Page 16 of the (picking one of the 405-ish models at random) has the web interface usage documentation, and I’d look around on the web interface for the firmware update.
I have the same problem!
On all iPhones > iOS 26, I can select the “Xerox Versalink 405” printer. However, on iPhones with iOS 26 or 26.0.1, I can no longer select the printer!
I've tried everything without success:
Restarted the printer, reset the network settings on the iPhone.
I'm having the same issue. I see the printer in the Known printers but when I select it and click the little "i" next to it, it says it's offline and it won't select the printer. No issue printing from iPhones that haven't been updated to iOS26 or my desktop or laptop that are still on Sequoia. I've tried disabling and re-enabling AirPrint in the printer settings, too, with no luck.
AirPrint is not working on iPhone and iPad after updating to iOS 26
