Can't add Apple Care to new iPhone 17 Pro Max

When trying to add Apple Care+ to new iPhone get error Message "Something Went Wrong" Please try again



[Edited by Moderator]

iPhone 17 Pro Max, iOS 26

Posted on Sep 29, 2025 6:47 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2025 7:15 AM

Either try again later, or if in the US, call Apple Support at: 800-MY-APPLE


Make sure you have Find My enabled on your iPhone as it's a requirement for AppleCare+.


Also, are you trying to add AppleCare+ to a phone you bought in the same country you bought it? If for example. you bought the phone in the US, but you don't live in the US and you're trying to add it, for example in the UK, you can't do that.

1 reply
Question marked as Top-ranking reply

Sep 29, 2025 7:15 AM in response to Franc Borges

Either try again later, or if in the US, call Apple Support at: 800-MY-APPLE


Make sure you have Find My enabled on your iPhone as it's a requirement for AppleCare+.


Also, are you trying to add AppleCare+ to a phone you bought in the same country you bought it? If for example. you bought the phone in the US, but you don't live in the US and you're trying to add it, for example in the UK, you can't do that.

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Can't add Apple Care to new iPhone 17 Pro Max

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