Inherited iPad 2. Help removing Activation Lock?

My aunt recently passed away and I inherited her old iPad 2. I was able to complete a factory reset of the device but I'm unable to reset the device with my personal settings due to the activation lock being in effect. As my aunt is no longer alive for me to ask for her Apple Account information, I was hoping someone could point me in the right direction; who to contact, what resources I should look into etc.


I already looked into a trade-in at the apple store but the device is so old, they'll only recycle it and I won't get any money for it.


Thanks in advance for the advice

Posted on Sep 29, 2025 8:16 PM

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Posted on Sep 29, 2025 8:38 PM

The executor or administrator of your aunt's estate may want to read this:


How to request access to a deceased family member’s Apple Account - Apple Support


"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple Account, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple Account. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can’t help remove the passcode lock without erasing the device."


Few, if any, current apps are going to be able to run on the iPad 2 – a 32-bit device that cannot update past iOS 9.*. So I doubt if anyone will give you much money for it. I can see why it might have non-monetary value to you – as a way to help remember your aunt.

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Question marked as Top-ranking reply

Sep 29, 2025 8:38 PM in response to nickturcotte12

The executor or administrator of your aunt's estate may want to read this:


How to request access to a deceased family member’s Apple Account - Apple Support


"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple Account, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple Account. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can’t help remove the passcode lock without erasing the device."


Few, if any, current apps are going to be able to run on the iPad 2 – a 32-bit device that cannot update past iOS 9.*. So I doubt if anyone will give you much money for it. I can see why it might have non-monetary value to you – as a way to help remember your aunt.

Sep 30, 2025 2:19 AM in response to nickturcotte12

Typically in this situation you would apply to Apple for access to a deceased person's account, as posted in an earlier reply.


The other way is should you find the original receipt of purchase of the device from Apple, you could apply to Apple directly to have them reset the device. https://al-support.apple.com/#/additional-support You do not have to be the original purchaser (I have a computer from Apple bought in-store by me and the receipt does not have my name on it).


As was mentioned previously, an iPad 2 these days has no value. It is so old it is almost unusable. Apart from the stock apps, you will only find a small% of apps available for it. Even the stock apps may have problems interfacing with the web and Apple's services.

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Inherited iPad 2. Help removing Activation Lock?

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