jet blue flyfi not working with IOS26

So, to be clear, do you officially represent JetBlue? Or is this a singular incident and you are just trying to be clever?

If the former, this probably not the channel to use. Have your it dept. contact Apple directly.

If the latter, try restarting the device; if that fails, try a forced restart: Force restart iPhone - Apple Support

I have a feeling you are not aware this is a user to user only forum, not Apple Support. Kilgore-Trout is correct that if you work for JetBlue, you or your IT department needs to contact Apple directly, which you most certainly aren't doing here. If you are a user who wanted to report an issue, you can use this feedback link to share your issue with Apple directly --> Feedback - iPhone - Apple

The issue appears specific to iOS 26 and may be tied to captive portal handling or MAC address privacy.

For what it's worth, no issues with Jet Blue Wi-Fi on my iPhone that was running iOS 26 and is now running iOS 26.0.1, so it may be a bit early to blame iOS 26.

If this were a major issue, this site would be flooded with posts. It's not. I can't find any other reports like yours after a few minutes of searching.

Dear fellow Apple users. I am just a plain old traveler who happen to taker a Jet Blue flight having just purchased my iPhone air running IOS26 and 2 updates installed. My iPad connected with no issue on the flight but the phone would not. I used AI to try and trouble shoot and what I copied was from that conversation. I am not sure why you are yelling at me for reporting an issue.

Because this isn’t Apple Support and Apple will never read your post and comments. If you want to give feedback to Apple on your experience and report the issue please use the link below.

Product Feedback - Apple

Safe travels!