My iPhone 12 only works on speaker phone. I’ve tried everything and nothing works. The sound and everything is fine on my phone. I can’t hear anyone or anyone can’t hear me if I put it to my ears. What’s crazier is my mom also have an iPhone 12 and hers started doing the same thing around the same time.
iPhone 12, iOS 18
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
iPhone 12 only works on speaker phone
